Office Administration

O'Brien Plumbing; Mackay Regional; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Employee benefit program

Career growth

Competitive remuneration package

Job summary

O’Brien Plumbing Mackay is seeking a friendly, motivated Office Administrator to join our team on a permanent, full-time basis. You’ll be the key contact for customers and staff, helping keep day-to-day administration running smoothly.

This busy role requires strong organisation, a can-do attitude, and reliable performance. Experience with Simpro is highly regarded but not essential, and you’ll support scheduling, data entry, and communications across the office and operations teams.

Qualifications

• Positive, can-do attitude in a fast-paced environment.
• Excellent time management and organisational skills.
• Reliable, trustworthy and professional.
• Experience with Simpro is highly regarded but not essential.

Responsibilities

• Provide comprehensive administrative support, including data entry, document management, and accurate record-keeping.
• Use the Simpro job management system efficiently and professionally.
• Assist with scheduling staff and resolving scheduling conflicts.
• Manage incoming enquiries via phone and email.
• Ability to prioritise tasks and manage competing deadlines.
• Support the Maintenance Coordinator and wider administration team as required.

Skills

Time management

Organisational skills

Teamwork

Customer service

Communication

Computer skills

Simpro

Attention to detail

Learning ability

Professionalism

Scheduling

Data entry

Phone support

Job description

O’Brien Plumbing Mackay is a proud, locally owned, family-operated trade business with a strong reputation for quality and reliability. As our business continues to grow with an exciting pipeline of work in place, we’re looking for a friendly, motivated Office Administrator to join our team on a permanent, full-time basis.

About the Role

This is a busy and varied role supporting our office and operations team. You’ll be a key point of contact for customers and staff, helping keep our day-to-day administration running smoothly.

What We’re Looking For

• A positive, consider-it-done attitude with the ability to thrive in a fast-paced environment
• Excellent time management and organisational skills
• Reliable, trustworthy, and professional
• Strong teamwork skills
• Confident computer skills and quick to learn new systems
• Clear, concise communication skills and the ability to engage with a wide range of people
• Strong interpersonal skills with a customer-focused approach
• High attention to detail and a strong work ethic
• Experience using Simpro job management software (highly regarded but not essential)

Key Responsibilities

• Provide comprehensive administrative support, including data entry, document management, and accurate record-keeping
• Use the Simpro job management system efficiently and professionally
• Assist with scheduling staff and resolving scheduling conflicts
• Manage incoming enquiries via phone and email
• Ability to prioritise tasks and manage competing deadlines
• Support the Maintenance Coordinator and wider administration team as required

What’s in It for You

As part of the O’Brien Plumbing Mackay team, you’ll enjoy the benefits of working with an industry-leading and reputable organisation. We offer an employee benefit program and are committed to developing our people, supporting career growth, and offering a competitive remuneration package in a supportive team environment.