Oceania Regional Operations Leader (Hybrid)

NSW Department of Communities and Justice; Gold Coast City; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Extra days off

Vacation time

Enhanced Parental Leave

Recognition program

Growth opportunities

Employee Resource Groups

Job summary

G Adventures is seeking a Regional Operations Manager to lead the Oceania tour programme, overseeing a diverse team and supplier relationships across the region. This role drives profitability, quality, and ongoing growth while maintaining safety and brand standards.

The position is hybrid, based out of Brisbane, with days in the office as required. You will shape regional operations, manage risk, and collaborate with cross‑functional teams to deliver exceptional experiences for travelers across

Qualifications

• Minimum of 5 years’ experience in the travel industry, with extensive travel experience in the region.
• Minimum of 2 years’ experience in an operations leadership role.
• Experience in new product development and supplier negotiation is desirable.
• Experience developing and implementing systems and procedures to improve operational efficiency.
• Proficient in office administration, problem solving and organizational management.
• Ability to manage crises and take responsibility for the safety and well‑being of others.
• Ability to train, mentor and lead team members effectively.
• Commitment to delivering high levels of customer satisfaction and ability to manage complex customer service issues.
• Effective stakeholder management skills across a geographically and culturally diverse organisation.
• Excellent communication, interpersonal, and relationship management skills.
• Strong organizational skills with the ability to prioritize competing demands effectively.
• A functional knowledge of relevant laws and regulations, relating to employment, passenger transport, and national parks visitation.
• Right to Work in Australia

Responsibilities

• Lead regional operations and vendor relationships across Oceania.
• Oversee product lines, inventory, and budget forecasting.
• Manage risk, safety, and compliance while upholding brand standards.
• Develop regional staffing strategies for operations and support.
• Drive continuous improvement and cross‑functional collaboration.

Skills

Leadership

Strategic planning

Stakeholder management

Crisis management

Communication

Job description

G Adventures is seeking a Regional Operations Manager to lead the Oceania tour programme, overseeing a diverse team and supplier relationships across the region. This role drives profitability, quality, and ongoing growth while maintaining safety and brand standards.

The position is hybrid, based out of Brisbane, with days in the office as required. You will shape regional operations, manage risk, and collaborate with cross‑functional teams to deliver exceptional experiences for travelers across