Occupational Health Administration Off

Council Jobs; Brisbane; On-site; AUD 82,000 - 87,000; Full time

Benefits offered by this job

Flexible working hours

Free gym and wellness centre

Award winning superannuation

Generous leave provisions

Job summary

Brisbane City Council is seeking an Occupational Health Administration Officer to support the Occupational Health and Rehabilitation team. You will deliver high standard customer service in a fast-paced medical reception environment and assist with administrative tasks.

This temporary full-time role requires confidentiality, the ability to manage competing priorities, and initiative to improve procedures. Prior experience in a health or corporate setting is preferred, with duties including

Qualifications

• Experience in medical reception or health environment preferred.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong customer service mindset with attention to privacy.

Responsibilities

• Provide high standard face-to-face and phone customer service.
• Manage conflicting priorities and deliver quality work to tight schedules.
• Maintain confidentiality of sensitive medical information.
• Provide administrative support with attention to detail.
• Monitor and improve procedures and processes.
• Process accounts, orders and invoicing for the team.

Skills

Customer service

Administrative support

Confidentiality

Communication

Tools

Invoicing software

MS Office

Job description

Salary Range:

(BAND3) AUD $82,008.00 – $87,344.00 plus superannuation (Remuneration stated is for the full-time positions)

Work type:

Temporary fulltime up to 2 years

Do you have experience working in a fast-paced environment and enjoy meeting challenges? Have you got a background in medical reception? Are you results driven and enjoy providing excellent customer service to all? Then Council’s Occupational Health team is for you!

At Council, Zero Harm is everyone's responsibility.It is the expectation of each employee to think Zero Harm in everything that they do and to play an active part in looking after their health, safety and wellbeing, including being fit for their work.

The Occupational Health and Rehabilitation team plays an important role to drive the Zero Harm agenda across Council, through the provision of services that support employee health and assist Council to comply with workplace health and safety laws.

In your role of Occupational Health Administration Officer, you will play a key role in supporting the team who provide these services and other best outcomes.

Some of your responsibilities in this role will include:

• The provision of a high standard of professional face to face and over the phone customer service, with the ability to liaise with customers across the organization and externally
• Management of conflicting priorities and delivery of high-quality work to tight schedules and deadlines
• Maintaining confidentiality of sensitive medical information
• Providing a range of administrative support for the team with attention to detail
• Monitoring, reviewing and continually improving procedures and processes
• Actioning accounts, orders and invoicing on behalf of the team.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions

This role requires a criminal history check on the preferred candidate.

For more information:

Please contact Mina Manning on 07 3178 0***

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.