OCC Chief Controller — Rail Operations Leader

RATP WSA (West Sydney Airport); Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

RATP Dev Western Sydney Airport is seeking a highly experienced Chief Controller to lead the Operations Control Centre and ensure safe, reliable metro services for Sydney Metro – Western Sydney Airport. You will oversee train service delivery, incident response, and live control room operations.

You will guide a team of Traffic Controllers and Information Controllers, manage track access and PTW processes, and support testing, commissioning and performance improvements across the network.

Qualifications

• Minimum 10 years in rail, including at least 5 years in a control room or equivalent.
• Demonstrated leadership in safety-critical operational environments.
• Strong knowledge of Australian rail safety legislation, network rules and procedures.
• Experience in incident and emergency management and operational command and control.
• Tertiary qualifications in Transportation, Engineering or related discipline are desirable.

Responsibilities

• OCC Leadership & Command: take overall responsibility for day-to-day OCC operations and provide clear direction to the team.
• Train Service Delivery: oversee train service delivery and ensure KPIs and standards are met.
• Incident & Emergency Management: command and coordinate responses with emergency services.
• Team Leadership: lead, develop and support Traffic Controllers and Information Controllers.
• Track Access & Engineering Works: manage PTW and track access during maintenance hours.
• Test & Commissioning: support testing and commissioning activities with contractors.
• Operational Performance: monitor KPIs and drive improvements in OCC operations.
• Communication & Coordination: coordinate with frontline teams, management, contractors and stakeholders.
• Risk & Compliance: participate in hazard reviews and implement controls across the network.

Skills

OCC Leadership

Train Service Delivery

Incident Management

Team Leadership

PTW & Track Access

Test & Commissioning

Operational Performance

Communication

Risk & Compliance

Education

Certificate IV in Incident Management

Diploma in Rail Operations

Transportation/Engineering/Management degree

Job description

RATP Dev Western Sydney Airport is seeking a highly experienced Chief Controller to lead the Operations Control Centre and ensure safe, reliable metro services for Sydney Metro – Western Sydney Airport. You will oversee train service delivery, incident response, and live control room operations.

You will guide a team of Traffic Controllers and Information Controllers, manage track access and PTW processes, and support testing, commissioning and performance improvements across the network.