Nursing Assistant

Australian Red Cross Lifeblood

City of Maroondah

On-site

AUD 59,332,000 - 74,758,000

Part time

2 days ago
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Benefits offered by this job

Minimum 5 weeks annual leave
Salary packaging up to living expenses
14 weeks paid parental leave
Employee assistance program Sonder
Circle Back Initiative Employer 2026

Job summary

Australian Red Cross Lifeblood in Ringwood is seeking a Nursing Assistant to support donor care and the donation process with friendly, customer‑facing service. Full training is provided, and no prior blood collection experience is required.

You will greet donors, perform routine checks, set up equipment, and assist through the donation while aiming to meet collection targets in a rotating roster across Monday to Sunday shifts.

Qualifications

  • No previous blood collection experience required; paid training blends hands-on practice with online learning.
  • Essential is passion for delivering an exceptional donor experience and customer-facing skills.
  • Ability to lift between 9-22.7 kg occasionally.

Responsibilities

  • Greet and interview potential donors to assess eligibility.
  • Create a donor experience they’ll love and want to return.
  • Complete routine blood pressure and haemoglobin tests.
  • Set up machines and collections equipment.
  • Insert and remove needles safely to collect blood products.
  • Monitor donors post-donation and assist with rebooking.
  • Work with the team to achieve collection targets.

Skills

Customer service
People-facing
Needle safety
Team collaboration
Flexibility

Job description

Australian Red Cross Lifeblood – Ringwood VIC

14h ago , from Australian Red Cross Lifeblood

  • Permanent Part-Time opportunity - between 50-63 hours per fortnight + shifts
  • Varied shifts across a rotating roster - Mondayto Sunday
  • Located at RingwoodDonor Centre,Victoria
  • Salary starting from $33.13per hour + Penalties + Super + Salary Packaging and more

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

Step into a rewarding role as a Nursing Assistant where you will bring excellent customer-facing skills and a genuine passion to deliver an exceptional service to our donors.

You will play a key role in supporting our donors through their donation process. Full training is provided so, along with the above, all you need is the curiosity and motivation to learn the process of collecting blood and biological product.

A day in the centre could see you:

  • Greet and interview potential donors to understand their eligibility and suitability to donate
  • Create a donor experience they’ll love and want to come back Complete routine blood pressure and haemoglobin tests
  • Set up machines and collections equipment
  • Insert and remove needles safely to collect whole blood, plasma, and platelets
  • Monitor donors post-donation and assist them with rebooking their next donation
  • Work collaboratively to achieve collection targets

No previous blood collection experience is required. Our paid training program blends hands‑on practice with online learning to set you up for success. What’s essential is your passion for delivering an exceptional donor experience, supported by proven customer‑facing experience that you can draw on in every interaction.

Your skills in action will include:

Apply your customer-facing experience to create positive, welcoming interactions

  • Be comfortable with needles and blood/biological materials
  • Occasionally lift between 9-22.7kgs
  • Support and foster a fantastic team culture
  • Frequently stand, walk and bend to set up and pack down machines and blood products
  • Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Saturday/Sunday, including weekends and afternoon shifts

To view the current operational hours for this centre, please check here: Find a donor centre near you | Australian Red Cross Lifeblood

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

  • Minimum 5 weeks annual leave (up to 6 weeks)
  • Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
  • 14 weeks paid parental leave for either parent
  • Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
  • Plus, many more!

We’re proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You’ll hear from us once your application has been reviewed.

Have a question about the role or do you need support or adjustments during any stage of the recruitment process? Email Sami, our AI Careers Assistant, at*******@redcrossblood.org.au. To help Sami provide the most relevant information, please include the role title and location in your email. Sami can assist with common recruitment questions, and if your enquiry requires additional support, it will be escalated to our Talent Acquisition team.

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