NSW Regional Delivery & Installation Leader

Fisher & Paykel Australia Pty Ltd; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

Fisher & Paykel Australia is seeking a Regional Delivery & Installation Team Lead (NSW) based in Sydney/Eastern Creek. You will oversee the NSW delivery and installation operation, coordinate people, vehicles and schedules, and drive on-time, safe and high-quality service.

This hands-on leadership role includes coaching two teams and collaborating with internal and external stakeholders to ensure excellent customer experiences and performance reporting.

Qualifications

• Experience in last-mile logistics and delivery/installation management.
• Proven leadership in a fast-paced operation.
• Strong planning, communication and problem-solving abilities.
• ERP and cloud platform experience; JDE/Salesforce familiarity is advantageous.

Responsibilities

• Lead daily delivery and installation schedules and optimise routes.
• Manage resources, vehicles, inventory and service constraints.
• Provide proactive customer communication and act as brand ambassador.
• Report on delivery performance, NPS and regional financial health.
• Ensure safety standards and compliance with WHS.

Skills

Last-mile logistics

People leadership

Planning

Communication

Problem solving

Tools

JDE

Salesforce

Microsoft Office

Job description

Fisher & Paykel Australia is seeking a Regional Delivery & Installation Team Lead (NSW) based in Sydney/Eastern Creek. You will oversee the NSW delivery and installation operation, coordinate people, vehicles and schedules, and drive on-time, safe and high-quality service.

This hands-on leadership role includes coaching two teams and collaborating with internal and external stakeholders to ensure excellent customer experiences and performance reporting.