NSW Delivery & Installation Team Lead – Customer Focus

Fisher & Paykel Appliances Ltd; Sydney; On-site; AUD 110,000 - 150,000; Full time

Job summary

Fisher & Paykel Appliances Ltd. in Sydney, NSW is seeking a Regional Delivery & Install Team Lead to oversee the NSW delivery and installation operation. You will lead two teams, coordinate schedules, and ensure safe, on-time execution while maintaining customer satisfaction.

Based at Eastern Creek, you will drive performance, manage load plans, liaise with logistics partners, and report on delivery metrics and customer outcomes, with a focus on safety and continuous improvement.

Qualifications

• Experience delivering and installing products in a fast-paced environment.
• Proven ability to lead and develop teams across multiple shifts.
• Strong coordination with logistics partners and internal stakeholders.

Responsibilities

• Oversee daily delivery and installation schedules for NSW region.
• Lead two teams and coordinate resources, vehicles and routes.
• Provide coaching, safety compliance and performance reporting.

Skills

Last-mile logistics

Delivery and installation leadership

Stakeholder management

Tools

ERP systems

Salesforce

JDE

Microsoft Office

Job description

Fisher & Paykel Appliances Ltd. in Sydney, NSW is seeking a Regional Delivery & Install Team Lead to oversee the NSW delivery and installation operation. You will lead two teams, coordinate schedules, and ensure safe, on-time execution while maintaining customer satisfaction.

Based at Eastern Creek, you will drive performance, manage load plans, liaise with logistics partners, and report on delivery metrics and customer outcomes, with a focus on safety and continuous improvement.