NSW/ACT Service Revenue Growth Manager

dormakaba; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Discounted Health Insurance

AAA Nominations and awards

Wellbeing Committee focus on Mental/ND

WhereFit membership discounts

Job summary

dorma Hueppe, part of the global dormakaba Group, is seeking a State Sales Representative - Service to build and grow our NSW/ACT territory. This role combines account management, service contract management and commercial responsibility, providing the opportunity to directly influence revenue growth, customer satisfaction and service performance.

You will build relationships with customers and coordinate service delivery, including quotations and contract reviews, to drive service revenue and

Qualifications

• Experience in account management, service sales, maintenance operations or a similar customer-facing role.
• Strong relationship-building, communication and negotiation skills.
• Commercial awareness with experience preparing quotations and identifying growth opportunities.
• Excellent organisational skills with the ability to manage multiple priorities.
• Current Driver's Licence and ability to travel throughout NSW and ACT.

Responsibilities

• Build and strengthen relationships with customers, building owners and facility managers across NSW and ACT.
• Grow service revenue through maintenance agreements, repairs and upgrade opportunities.
• Identify and convert new business opportunities while expanding existing accounts.
• Conduct customer meetings, site inspections and contract reviews to understand client needs.
• Prepare tailored quotations and service proposals.
• Coordinate service delivery, including technicians, contractors and project resources.
• Resolve customer enquiries and ensure exceptional service outcomes.
• Maintain accurate customer records, pipeline activity and forecasts in Salesforce.

Job description

dorma Hueppe, part of the global dormakaba Group, is seeking a State Sales Representative - Service to build and grow our NSW/ACT territory. This role combines account management, service contract management and commercial responsibility, providing the opportunity to directly influence revenue growth, customer satisfaction and service performance.

You will build relationships with customers and coordinate service delivery, including quotations and contract reviews, to drive service revenue and