Nominated Supervisor | Service Manager

Sesame Lane Child Care; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

In-centre Educational Leader

Professional development

Blue Card & First Aid

Staff discounts

Job summary

Sesame Lane Child Care is seeking an experienced Service Manager to lead one of its Moreton Bay services. You will guide a team to provide a safe, nurturing, high-quality learning environment for children and families, while aligning operations with policy and quality standards.

You will work with the Educational Leader to support curriculum, practice, and staff development, ensuring environments are well-presented and engaging. This role offers strong leadership and community impact.

Qualifications

• Qualified in early childhood education with leadership experience.
• Proven ability to lead a service in line with quality standards (EYLF, NQS, Child Safety).
• Strong communication skills and capacity to mentor educators.

Responsibilities

• Lead and manage a high-quality early learning service.
• Oversee day-to-day operations in line with policies and procedures.
• Inspire, support, and mentor educators to deliver best-practice outcomes.
• Manage staffing, rosters, and compliance using time and attendance systems.
• Build strong relationships with children, families, and the community.
• Collaborate with Educational Leader to support curriculum and practice.

Skills

Leadership

Relationship building

Mentoring

Digital platforms

Education

Bachelor of Early Childhood

Diploma/Advanced Diploma in ECE (min 3 yrs experience)

Tools

Storypark

Job description

Are you an experienced Early Childhood professional ready to take the next step in your leadership journey? Do you value strong relationships, high standards, and a workplace where your expertise is genuinely respected and supported?

Sesame Lane is a family-owned and operated group of Early Learning Services, proudly supporting the Moreton Bay community for over 35 years. We are excited to offer a new opportunity for a passionate and capable Service Manager to lead one of our beautiful services in Moreton Bay.

This is a role for a professional who loves collaboration, values quality, and is motivated to lead a team with confidence, warmth, and purpose.

The Role

The Service Manager plays a pivotal role in the success of the service, leading with integrity, professionalism, and a commitment to excellence in all practices. Working closely with the Educational Leader, you will guide and support the team to create a safe, nurturing, and high-quality learning environment for children and families.

As the Service Manager you will oversee all aspects of service operations while building a strong, positive, and engaged team culture.

Supported by our experienced leadership team (Area Manager, Pedagogical Leader, and Head of Sesame Lane), you will:

• Lead and manage a high-quality early learning service
• Oversee day-to-day operations in line with company policies and procedures
• Inspire, support, and mentor educators to deliver best-practice outcomes
• Manage staffing, rosters, and compliance using our time and attendance systems
• Build strong, respectful relationships with children, families, and the wider community
• Work collaboratively with the Educational Leader to support curriculum and practice
• Ensure indoor and outdoor environments are well-presented, purposeful, and engaging
• Support and guide the team’s understanding of the National Quality Framework
• Advocate for children and families and foster a thriving service community

Be who you are. Love what you do.

If you’re good at what you do, you can work anywhere.
If you’re exceptional at what you do, you belong at Sesame Lane.

We are one team with one shared vision: to make a positive difference in the lives of children, families, and each other — while enjoying the journey along the way.

The Sesame Lane Difference

At Sesame Lane, our Values are the core of our business, our name itself is a fun acronym for our values:

S – Smiling is contagious

E – Excellent customer care

S – Safety is our priority

A – Attitude is everything

M – Make someone’s day

E – Empathy; we care enough to show it

Remuneration and benefits

• Competitive salary package with an achievable bonus scheme
• A supportive and empowering leadership structure
• An in-centre, non-contact Educational Leader
• Access to experienced Area Managers, Pedagogical Leader, and other dedicated support staff
• Paid professional development, including leadership training and conferences
• Monthly Services Manager meetings to support collaboration and networking
• Paid Blue Card, First Aid, CPR, Child Protection, and Manual Handling
• Generous Staff Discount for team members’ children
• Employee wellbeing initiatives, including EAP and annual flu shots
• Employee referral program and uniforms provided
• Access to Sesame Lane's development programs designed to invest as you as a professional.

• Access to Laneways!, our employee rewards and recognition program

About You

You are an experienced, reflective leader who brings professionalism, passion, and a genuine love for children into everything you do. You will demonstrate:

• A strong growth mindset and love of continuous learning
• Proven ability to build positive relationships with children, families, and colleagues
• Approved qualifications for the role:
  • Bachelor of Early Childhood, or
  • Diploma / Advanced Diploma of Early Childhood Education and Care (minimum 3 years’ experience)
• Business qualifications (highly desirable)
• Strong knowledge of the EYLF, NQS, QKLG and Child Safety Standards
• Excellent written and verbal communication skills
• Confidence supporting digital platforms (e.g. Storypark)
• Passion for sustainability and quality environments
• Current Blue Card and full working rights in Australia

Ready to Make a Difference?

If you’re ready to lead with purpose and be part of a values-driven organisation that truly supports its leaders, we would love to hear from you.

We thank all applicants for their interest. Due to the high volume of applications, only shortlisted candidates will be contacted.