Night Store Leader: Drive Team & Customer Experience

The Coles Group; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discount 5%

Novated car lease

Coles share plan

Paid parental leave

Learning & development

Job summary

The Coles Group in Australia is seeking a Leader to manage store operations during evening and night trade, ensuring the store is well presented and welcoming to customers, team members and the community.

You will report to the Store Manager and be fully accountable for running the store during night shifts, driving sales, safety, and stock control while coaching your team to deliver exceptional customer service.

Qualifications

• Experience working in a fast-paced environment.
• Direct leadership experience to lead, coach and develop a team to meet sales targets and cost control.
• Maintain Coles’ visual merchandising, safety, compliance and stock management standards.
• Customer obsessed and able to understand diverse customers.
• Drive a one team culture prioritising health, safety and wellbeing of team members.

Responsibilities

• Take full accountability for the running of the store during evening and night trade.
• Lead, coach and develop the team to meet sales targets and manage costs.
• Ensure visual merchandising, safety, compliance and stock management standards are met.
• Deliver exceptional customer service and engage with the local community.

Skills

Leadership experience

Coaching

Customer focus

Team development

Cost control

Job description

The Coles Group in Australia is seeking a Leader to manage store operations during evening and night trade, ensuring the store is well presented and welcoming to customers, team members and the community.

You will report to the Store Manager and be fully accountable for running the store during night shifts, driving sales, safety, and stock control while coaching your team to deliver exceptional customer service.