Night Concierge

Compass Group Pty Limited; North Sydney Council; On-site; AUD 41,000 - 55,000; Full time

Benefits offered by this job

Paid parental leave

Salary packaging options

Discounts on 100+ retailers

Learn new skills and move to different

Above award wages

Eco-friendly operations

Job summary

Restaurant Associates in Kirribilli, Sydney, is seeking a Night Concierge to welcome clients after hours at our corporate functions and events centre. You will be the primary after-hours contact to ensure a professional, safe, and smooth overnight operation.

The role requires strong communication, ability to work overnight shifts including weekends, and a pro-active approach to guest service, with light event setup and front-of-house duties.

Qualifications

• Previous experience in concierge, reception, front-of-house, hospitality, customer service, or similar client-facing role.
• Availability to work overnight shifts, including weekends and public holidays as required (penalties apply).
• Strong communication with clients, delegates, and colleagues.
• Ability to work independently, manage competing priorities, and make sound decisions with minimal supervision.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Basic computer literacy, including Microsoft Outlook and Microsoft Office applications.

Responsibilities

• Communicate clearly and professionally with customers and colleagues; able to follow routine instructions and complete basic administrative tasks.
• Deliver friendly, professional customer service, responding promptly to requests and appropriately managing or escalating any issues.
• Perform light manual handling tasks (e.g. room set-ups, moving furniture) in line with workplace safety guidelines.
• Maintain clean, safe, and well-presented front-of-house areas at all times.
• Support daily operations including security liaison, delivery coordination, event assistance, and ensuring facilities are prepared for the next day.

Job description

$35.19 per hour + 12% super

• Full-time employment: 4 days per week , 9pm to 7am!
• Premium functions and events Centre!
• Showcase your love for high service standards and exceeding client expectations!

Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences.

We are seeking a Night Concierge for our corporate functions and events center based in Kirribilli, Sydney! As a Night Concierge, you will be the primary after-hours point of contact for clients and visitors, ensuring a professional and welcoming experience while supporting the smooth operation of the site overnight.

THE POSITION

• Communicate clearly and professionally with customers and colleagues; able to follow routine instructions and complete basic administrative tasks
• Deliver friendly, professional customer service, responding promptly to requests and appropriately managing or escalating any issues
• Perform light manual handling tasks (e.g. room set-ups, moving furniture) in line with workplace safety guidelines
• Maintain clean, safe, and well-presented front-of-house areas at all times
• Support daily operations including security liaison, delivery coordination, event assistance, and ensuring facilities are prepared for the next day

THE PERSON

• Previous experience in a concierge, reception, front-of-house, hospitality, customer service, or similar client-facing role
• Availability to work overnight shifts, including weekends and public holidays as required (penalties apply)
• Strong communication with clients, delegates, and colleagues
• Ability to work independently, manage competing priorities, and make sound decisions with minimal supervision
• Strong problem-solving skills and the ability to remain calm under pressure
• Basic computer literacy, including Microsoft Outlook and Microsoft Office applications

THE BENEFITS

• Paid parental leave
• Multiple salary packaging options to make your dollar go further
• Easy access to 100+ retail discounts
• Opportunity to learn new skills and move to different internal roles
• Above award wages
• A chance to join an ecologically and socially forward operation