New Home Consultant

Burbank; Tamborine; On-site; AUD 60,000 - 110,000; Full time

Benefits offered by this job

Uncapped commissions

Commission paid on contract signing

Genuine earning potential for high-per

Job summary

Burbank Homes in Queensland is seeking a results-driven New Home Consultant. Great salespeople here build rapport quickly, deliver exceptional customer experiences, follow up consistently, and confidently ask for the sale.

Based from a display home in the Yarrabilba growth corridor, you’ll welcome and guide customers, manage enquiries and sales opportunities, convert them into signed contracts, and thrive on a structure with uncapped commissions and steady career progression.

Qualifications

• Customer-focused and commercially minded with a results-driven mindset.
• Ability to build rapport quickly and deliver exceptional customer experiences.
• Consistently follow up and take ownership of the sales pipeline.

Responsibilities

• Welcome and guide customers through the new home journey.
• Build relationships with prospective buyers.
• Manage enquiries and sales opportunities.
• Maintain regular customer contact and follow-up.
• Work closely with land agents and internal stakeholders.
• Convert opportunities into signed contracts.
• Deliver an experience customers will recommend to friends and family.

Skills

Rapport building

Customer service

Follow up

Pipeline ownership

Resilience

Target driven

Ask for the sale

Job description

At Burbank Homes, we've learned that the best New Home Consultants don't always come from the building industry.

They come from sales.

They're the people who build rapport effortlessly, follow up when others don't, genuinely care about their customers, and know how to confidently ask for the business.

If you're motivated by results, thrive on helping people make big decisions, and want to be rewarded for your performance, we'd love to hear from you.

What's In It For You?

Let's be honest. If you're a great salesperson, you want to know three things:

• Can I be successful here?
• Can I earn well?
• Will my effort be recognised?

The answer is yes.

At Burbank, you'll represent a trusted builder with more than 40 years of experience, a strong product offering and the support you need to succeed.

Most importantly, our commission structure rewards results, with commissions paid on contract signing, meaning you don't have to wait for construction milestones before being recognised for your success.

You'll also enjoy:

• Uncapped commissions
• Commission paid on contract signing
• Genuine earning potential for high performers
• Career development and progression opportunities
• Employee discounts on Burbank homes
• Access to Rewards Gateway
• Employee Assistance Program (EAP)
• Ongoing learning and development opportunities
• Employee referral incentives
• Recognition and reward programs
• A supportive, team-focused culture that celebrates success

What Success Looks Like

This is a sales role, first and foremost.

The people who succeed here are customer-focused, commercially minded, and consistent in their approach.

They understand that great sales isn't about pressure. It's about building trust, delivering outstanding service, following through on commitments, and staying engaged throughout customer journey.

You’ll likely thrive in this role if you:

• Build genuine rapport with people quickly
• Deliver exceptional customer experiences
• Follow up and follow through
• Take ownership of your pipeline and results
• Are resilient and maintain a positive mindset
• Enjoy working towards targets and achieving goals
• Understand that consistency creates success
• Have the confidence to ask for the sale

While the market continues to evolve, strong salespeople continue to succeed because they focus on what they can control: customer experience, activity, relationships, and follow-up.

The Role

Based from a display home within the Yarrabilba growth corridor, you will:

• Welcome and guide customers through the new home journey
• Build relationships with prospective buyers
• Manage enquiries and sales opportunities
• Maintain regular customer contact and follow-up
• Work closely with land agents and internal stakeholders
• Convert opportunities into signed contracts
• Deliver an experience customers will recommend to friends and family

Important To Know

This role is based in a display home environment.

Weekend work is a core part of the role and a non-negotiable requirement, as this is when many customers are actively searching for their future home.

If you're looking for a Monday-to-Friday desk job, this isn't it.

If you're looking for a role where your performance directly influences your income and career growth, you'll feel right at home.

Ready to Back Yourself?

We can teach homes. We can't teach drive.

If you're a genuine sales professional who loves building relationships, delivering great customer experiences and closing deals, we'd love to hear from you.

For any questions or a confidential chat, please contact Lainie McCluskey, Talent Acquisition Lead - Burbank Group