Neuroscience - Ai Training - Gold Coast, Australia

Prolific Academic Ltd; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

NiCE is seeking a Lead AI Software Engineer to implement, configure, and deliver AI-driven and Conversational AI solutions across the NICE CXone ecosystem. You will be a hands-on technical contributor building integrations and ensuring on-time delivery in customer environments.

Ideal candidates have 7+ years of experience, 3+ in digital channels or AI/bot apps, strong REST API skills, front-end basics, and a proven ability to communicate clearly with clients and cross-functional teams.

Qualifications

• Bachelor’s degree or equivalent experience in technical/business field.
• 7+ years of professional experience.
• 3+ years in digital channels or AI/bot software applications preferred.
• Solid understanding of REST API integration patterns.
• Strong understanding of conversational UX and prompt engineering techniques.

Responsibilities

• Implement, configure, and deliver AI-driven and Conversational AI solutions across the NICE CXone ecosystem.
• Build integrations using APIs and modern web technologies; ensure quality and go-live readiness.
• Diagnose and resolve complex technical issues across SaaS apps and data flows.
• Collaborate with Implementation Engineers, Consultants, and Project Managers in workshops and delivery.
• Produce documentation including specifications, test cases, and deployment materials.

Skills

REST API integration

HTML/CSS

Conversational UX

Prompt engineering

Communication

Education

Bachelor’s degree in Computer Science, Information Systems, Electrical Engineering, or equivalent

Job description

• What Neuroscience AI Training Gold Coast Austr...

Showing 872 Neuroscience AI Training Gold Coast Australia jobs in Sydney

Sorry to hear that! What didn’t you like about this job?

Wrong location

Too few details / Lack of information

Job appears outdated

Salary information missing or unclear

Other (please specify).

Please specify...

Verification *

Thank you for your feedback

Your input helps us improve our service.

• Overall 12+ year of IT Experience with 5+ year Reactive Native , Latest Tech Stack, Type Script , RTK Query , Jest unit testing
  
• Experience in Native Skill Android/IOS , Tools like Figma, Creating User Story in Jira etc , Google Maps ,
  
• Must have Agile methodology (Scrum master)
  

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

What's the Role All About?
The Lead AI Software Engineer is a customer-facing, billable role responsible for implementing, configuring, and delivering AI-driven and Conversational AI solutions across the NICE CXone ecosystem. As a hands‑on technical contributor, you will build integrations, configure conversational AI platforms, and ensure high-quality execution of project deliverables.

How Will You Make an Impact?

• Technical Implementation and Configuration:
• Configure, customize, and deploy Conversational AI solutions aligned to defined business and technical requirements.
• Build and maintain integrations using APIs, modern web technologies, and authentication standards.
• Implement, enhance, and optimize bot behaviors using conversational design and prompt engineering best practices.
• Develop proofs of concept (PoCs) and production-ready solution components.
• Support testing, validation, and go‑live activities to ensure solutions are functioning as expected across customer environments.
• Technical Problem Solving & Quality:
• Diagnose and resolve complex technical issues across SaaS applications, integrations, environments, and data flows.
• Adapt, extend, or refactor existing integrations and solution components to meet evolving customer needs.
• Ensure implementations meet quality, performance, security, and usability standards.
• Produce documentation including specifications, test cases, and deployment materials.
  
• Collaboration with Implementation Teams:
• Partner closely with Implementation Engineers, Consultants and Project Managers who lead discovery, requirements definition, and solution design.
• Participate in customer workshops to clarify technical details, validate feasibility, and provide subject‑matter input.
• Maintain clear and consistent communication across cross‑functional delivery teams.

Have You Got What It Takes?

• Bachelor’s degree in technical or business field (e.g., Computer Science, Information Systems, Electrical Engineering) or equivalent work experience.
• 7+ years of professional experience, with 3+ years in digital channels or AI/Bot software applications preferred.
• Technical Skills:
• Solid understanding of:
• REST API integration patterns
• HTML/CSS and front‑end fundamentals
• Ability to interpret API documentation, implement PoCs, and troubleshoot integrations.
• Strong understanding of conversational UX, AI driven interfaces, and prompt engineering techniques.
• Communication and Collaboration:
• Clear, confident written and verbal communication skills.
• Comfortable engaging with customers to explain technical concepts and implementation decisions.
• Effective collaborator during design discussions, code reviews, technical troubleshooting,