Network Specialist

Enablement Studio; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Enablement Studio in Canberra is seeking a hands-on network engineer to provide operational and technical support for ICT networks across the Defence estate, ensuring availability, performance and security in line with Defence architecture and security policy.

The role is on-site at HMAS Harman, collaborating with architects, network designers and cyber security personnel to implement changes, monitor incidents and contribute to risk assessments.

Qualifications

• Bachelor degree in information technology or equivalent.
• Cisco or Juniper certifications (CCNA/CCNP or JNCIP) or demonstrated equivalent experience.
• Hands-on routing and switching support in enterprise or Defence networks.
• Ability to work autonomously in classified, distributed and disconnected environments.
• Clear technical documentation and structured troubleshooting following ITIL processes.
• Familiarity with the Australian Government ISM, ASD Essential Eight and Defence security frameworks.
• ITIL Foundation or higher.

Responsibilities

• Monitor network infrastructure, diagnose incidents and maintain service continuity.
• Implement changes, perform routine maintenance and apply security patches per Defence standards.
• Support fault isolation and troubleshooting across distributed sites.
• Maintain records of incidents, changes and resolutions in the ITSM system.
• Collaborate with network designers, architects and cyber security teams on configurations and risk assessments.
• Prepare technical documentation and operational procedures for Defence assurance.

Skills

Routing & Switching

Cisco/Juniper Certifications

Autonomous work in classified env.

ITIL processes

Technical documentation

Security frameworks (ASD/DoD)

ITIL Foundation

Education

Bachelor degree in Information Technology

Job description

A hands-on network engineering role providing operational and technical support for ICT networks across the Defence estate, keeping them available, performing and secure in line with Defence architecture, security policy and technical assurance frameworks. The position works on-site at HMAS Harman in Canberra alongside the architects, network designers and cyber security personnel.

Security Clearance and Eligibility

• NV1 minimum
• Australian citizenship is required, non Australian applicants will not be considered.

Key Responsibilities

• Monitor network infrastructure, and diagnose and resolve incidents to maintain service continuity
• Implement approved changes, perform routine maintenance, apply security patches and assist with configuration updates in line with Defence standards
• Support fault isolation and troubleshooting across geographically distributed sites
• Maintain accurate records of incidents, changes and resolutions in the ITSM tool for traceability and governance
• Work with network designers, architects and cyber security teams to validate configurations, support integration activity and contribute to risk assessments
• Prepare technical documentation, including configuration guides and operational procedures, supporting service management and Defence assurance requirements

Essential Skills and Experience

• Qualifications, certifications or demonstrated experience building complex networks. (For example a Bachelor degree in information technology, or Cisco or Juniper certification such as CCNA, CCNP or JNCIP)
• Hands-on routing and switching support in enterprise or Defence networks
• The ability to work autonomously in classified, distributed and disconnected environments
• Clear technical documentation and structured troubleshooting, working to ITIL-aligned service processes
• Familiarity with the Australian Government Information Security Manual, the ASD Essential Eight and Defence security frameworks
• ITIL Foundation or higher