Network Field Technician

EOS IT Solutions; Sydney; Remote; AUD 65,000 - 90,000; Full time

Job summary

EOS IT Solutions in Sydney seeks a Network Field Technician to deploy and support networking hardware for global customers. You will work with the Global Network team to install, test, and troubleshoot cabling, routers, switches, and wifi.

This travel-heavy role requires staying onsite at customer sites around the APAC region, reading diagrams, performing surveys, and collaborating with project managers. CCNA/JNCIA/CompTIA preferred; willingness to work outside normal hours.

Qualifications

• Good experience with networking hardware including routers, switches and copper/fibre testing.
• Ability to read technical network diagrams and port maps.
• Willingness to travel to APAC sites.

Responsibilities

• Install networking hardware, cabling, and components.
• Troubleshoot network cabling and fibre.
• Inspect copper and fibre optic lines to industry standards.
• Rack and stack hardware in data centers.
• Provide technical support via various communication channels.
• Collaborate with network engineers and project managers.
• Create site survey reports for MDF/IDF readiness.
• Perform Pre and Post Wifi surveys with standard tools.
• Meet quality and productivity targets.
• Travel to customer sites globally as required.
• Available to work outside normal hours.

Skills

Networking hardware

Routers

Switches

Wifi technology

Fiber testing

Cable termination

Documentation

Network diagrams

Education

CCNA/JNCIA/CompTIA

Job description

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

THE POSITION

We have an immediate opening for a highly motivated, collaborative and committed individual to fill our Network Field technician position within our Global Network team. The Network Technician will support the Project Management and Network Engineering team to carry out a best in class service in the deployment of networking hardware for Global customers.

Please Note:

This position is not based at company premises and will require travel to various customer sites around the APAC region. (Must be based in Sydney)

KEY DUTIES AND RESPONSIBLITIES

• Installing network hardware, components and cabling.
• Trouble shooting and resolving issues with network cabling, copper and fibre.
• Inspecting and testing copper and fibre optic lines to ensure they adhere to industry standards.
• Ability to rack and stack networking hardware within onsite and off-site racks in accordance with requirements.
• Ability to provide technical support through various means of communication.
• Collaborate easily with network engineers and project managers.
• Assisting network engineers with network design, implementation and problem resolution.
• Be able to cable networking rooms and racks to data centre cabling requirements and standards.
• Create site survey reports on MDF and IDF readiness including power & cooling and rack status.
• Perform both Pre and Post Wifi surveys using industry standard software and equipment.
• Meet quality, productivity, turnaround time and other expectations.
• Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder.

The job description should not be regarded as restrictive or definitive but as a broad guide to the demands of the position.

Key Requirements

• Good experience of networking hardware - routers, servers, switches, PDU's, copper termination/testing and fibre optic cabling/testing.
• Hands on experience with major manufacturers of routers, switches and wireless.
• Excellent organizational, interpersonal, time management, written and oral communication skills.
• Ability to read technical network diagrams, schematics and port maps
• Ability to interpret rack build layouts and bills of materials
• Good understanding of networking concepts and a desire to build skills in this area
• Candidate must be able to lift up to 50 pounds
• Excellent analytical, problem-solving skills and strong attention to detail.
• Ability to diagnose basic technical problems and find the root cause.
• Ability to work in fast paced dynamic environment
• Previous years' experience in Network Engineering Deployments for large-scale networks in a corporate environment.
• Must be available to work outside of normal business hours
• Must be available to travel to various customer sites globally

EXPERIENCE LEVEL: 2+ years Network deployment experience and/or Data Centre Experience

EDUCATION: Preferred CCNA / JNCIA/ CompTIA

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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