Network Engineering Officer

City-of-Gold-Coast; Gold Coast City; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work arrangements (hybrid)

Professional development

Fitness Passport access

Counselling sessions

Nutritionist and financial advice

Job summary

The City of Gold Coast is seeking a Network Engineering Officer to support its water networks. You will investigate network performance with a focus on water loss and pressure management, leveraging SCADA, PI and OT data for practical insights and analytics under the Digital Twin Program.

You will develop tools and guidance to help Network Operations run the water network safely and efficiently, and participate in after-hours on-call rosters as needed.

Qualifications

• Advanced Diploma in Engineering or equivalent knowledge and/or relevant experience.
• Experience working with operational data such as SCADA or PI and turning it into practical insight.
• Class C (car) driver's licence (mandatory).
• Excellent time management and analytical thinking with a focus on customers.
• Commitment to safety.
• Strong communication, consultation and stakeholder-management skills.
• Ability to build and maintain constructive relationships with internal and external stakeholders.

Responsibilities

• Support the City’s water networks by investigating network performance and identifying practical improvement opportunities.
• Focus on water loss and pressure management using engineering analysis, SCADA, PI and OT data to support the Digital Twin Program’s models and analytics.
• Develop practical tools, guidance and information to help Network Operations operate the water network safely and efficiently.
• Participate in the Network Operations after-hours on-call roster as a backup for the supervisor.

Skills

SCADA/PI data analysis

Stakeholder management

Communication

Analytical thinking

Time management

Education

Advanced Diploma in Engineering

Tools

SCADA

OSI PI

Job description

Utilities Systems Intelligence is part of Utilities Network Operations within Infrastructure Gold Coast. We turn SCADA, PI and network data into practical tools, models and decision support for operators across the water, sewer and recycled water networks and the sewage treatment plants. You'll report to the Coordinator Utilities Systems Intelligence, working under general direction with some autonomy. The role works closely with Network Operations and takes part in its after-hours on-call roster, with the analytics side coordinated through Utilities Systems Intelligence. You'll also work with Water Operations, Asset Management, Planning and Engineering.

About the role

The Network Engineering Officer is responsible for supporting the City’s water networks by investigating network performance and identifying practical improvement opportunities.

The role has a primary focus on water loss and pressure management, using engineering analysis, field investigations, SCADA, PI and OT data and analytics to support the Branch Strategy objective to stay ahead of the network, including the Digital Twin Program’s operational models and analytics.

The position also develops practical tools, guidance and information that assist Network Operations to operate the water network safely, consistently and efficiently.

This position is required to participate in the Network Operations after-hours on-call roster, as a backup resource for the supervisor on-call roster.

This position is classified as a security-sensitive critical infrastructure position, and the successful candidate will be required to undertake a SOCI Act background check.

We’re looking for people who have:

• Advanced Diploma in Engineering or equivalent knowledge and/or relevant experience
• Experience working with operational data, such as SCADA or PI, and turning it into practical insight is highly regarded
• Class C (car) driver's licence (mandatory)
• Excellent time management and analytical thinking skills with a focus on the City’s internal and external customers
• A demonstrated commitment to safety
• Strong communication, consultation and stakeholder‑management skills
• The ability to build and maintain constructive relationships with internal and external stakeholders

Be part of shaping the Gold Coast’s future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.

Closing Date Sunday, 01 November 2026 at 11:59pm AEDT

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.