Coordinator Network Operations

Council Jobs; Gold Coast City; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work arrangements (hybrid/WFH

Personal and professional development

Fitness Passport access

4 confidential counselling sessions

Nutritionist and financial advice

Job summary

The City of Gold Coast is seeking a Coordinator Network Operations to provide tactical leadership for the water, sewage and recycled water networks. You will guide a large multidisciplinary team and translate the Branch Strategy into practical outcomes, reporting to the Manager Utilities Network Operations.

You will use performance, capacity, compliance and risk insights to set priorities, support decisions and act early on emerging issues.

Qualifications

• Certificate IV in Leadership and Management or Project Management or equivalent knowledge/experience.
• Knowledge of water, sewage and recycled water infrastructure operations.

Responsibilities

• Lead and develop Senior Leaders and operational teams with clear expectations and safety focus.
• Coordinate safe, reliable, and compliant operation of water, sewage and recycled water networks.
• Provide operational leadership during incidents and major events.
• Coordinate resources for major projects and planned network activities.
• Improve practices to reduce disruptions and environmental/water-quality risks.
• Manage workforce resources and budgets.
• Maintain compliance with regulatory and critical infrastructure requirements.

Skills

Leadership

Safety culture

Communication

Stakeholder management

Education

Certificate IV in Leadership and Management

Project Management

Job description

Utilities Network Operations operates the City of Gold Coast's water, sewage and recycled water networks. The team protects public health, the environment and the continuity of essential services through safe, reliable and coordinated network operations.

About the role

As Coordinator Network Operations, you will provide tactical leadership for the operation of the City's water, sewage and recycled water networks. You will lead a large, multidisciplinary workforce through a team of Senior Leaders and turn the Branch Strategy into practical operational outcomes.

Reporting to the Manager Utilities Network Operations, you will use a shared understanding of network performance, capacity, compliance and risk to set priorities, support sound decision-making and act early on emerging issues.

Key Responsibilities

• Lead and develop Senior Leaders and operational teams, establishing clear expectations, accountability and a strong safety culture.
• Coordinate the safe, reliable and compliant operation of the City's water, sewage and recycled water networks.
• Provide operational leadership during incidents and other significant network events.
• Coordinate operational resources and input to support major projects and planned network activities.
• Improve operational practices to reduce service disruption, environmental impacts and water-quality risks.
• Manage workforce resources and operational budgets.
• Maintain compliance with regulatory, organisational and Security of Critical Infrastructure Act requirements.

Please refer to the Position Brief for further information about the role and its responsibilities.

The position is classified as a security-sensitive critical infrastructure position and the successful candidate will be required to undertake an SOCI ACT Background Check.

We're looking for people who have:

• Certificate IV in Leadership and Management / Project Management and / or relevant equivalent knowledge and experience
• C Class Drivers Licence (Unrestricted) (Mandatory)
• Knowledge of water, sewage, and recycled water infrastructure systems including an understanding of operations, maintenance, renewal and refurbishment processes
• Strong leadership experience in a large or multidisciplinary operational environment
• A demonstrated commitment to safety, both as a leader and personally
• Experience in project coordination, scheduling, budget management and continuous improvement
• Strong communication, consultation and stakeholder-management skills
• The ability to build and maintain constructive relationships with internal and external stakeholders

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.

Closing Date Sunday, 01 November 2026 at 11:59pm AEDT

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

We're committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.