Network Engineer - Managed Services (6-Month Contract)

Citrus Solutions Pty Ltd.; Australia; A distancia; AUD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fixed-term contract

Potential for permanent transition

Competitive salary

Exposure to MSP environment

Descripción de la vacante

Citrus Solutions Pty Ltd. is seeking a Network Engineer – Managed Services Support to join our team on an initial 6-month fixed-term contract with potential to transition to a permanent role based on performance.

The role focuses on providing Level 2/3 operational support for enterprise networks within a managed services environment. The ideal candidate will troubleshoot complex incidents, manage changes, and contribute to service stability, documentation, and continuous improvement.

Formación

• Minimum 5 years’ experience supporting medium to large enterprise environments.
• Experience with enterprise networking technologies including switching, routing and wireless.
• Knowledge of ITIL-aligned managed services is preferred.

Responsabilidades

• Provide Level 2/3 operational support for enterprise network environments within managed services.
• Support and maintain LAN, WAN, and wireless infrastructure to ensure availability, performance, and stability.
• Troubleshoot and resolve complex network, wireless, and security incidents, including root cause analysis.
• Monitor network health and performance using monitoring tools and respond to incidents.
• Produce and maintain run books, incident reports, and post‑incident reviews.

Conocimientos

Network troubleshooting

Incident management

ITIL practices

Documentation

On-call support

Herramientas

Cisco DNA Center

PRTG

Firewall management

Descripción del empleo

Citrus Solutions Pty Ltd. is seeking a Network Engineer – Managed Services Support to join our team on an initial 6-month fixed-term contract with potential to transition to a permanent role based on performance.

The role focuses on providing Level 2/3 operational support for enterprise networks within a managed services environment. The ideal candidate will troubleshoot complex incidents, manage changes, and contribute to service stability, documentation, and continuous improvement.