Network Engineer - Cloud

Interactive; St Leonards; On-site; AUD 85,000 - 130,000; Full time

Benefits offered by this job

Free onsite barista at offices

Staff benefits & discounts

Job summary

Interactive is seeking a Network Engineer to join our MSP team in Australia. You will support day-to-day maintenance, monitor network performance, and assist with upgrades and projects to ensure system availability.

Responsibilities include configuring routers and switches, managing firewalls and load balancers, and developing network diagrams and SOPs to drive best practices and high-quality customer service.

Qualifications

• Experience as a Network Engineer in an MSP environment.
• Strong expertise in routing, switching, firewalls, and load balancers.
• Hands-on SD-WAN and Azure networking experience.
• Ability to support multi-tenant environments.
• ITIL/ITSM knowledge; CCNA/CCNP desirable.
• Tertiary degree in Computer Science or Information Technology.

Responsibilities

• Responsible for the network infrastructure, including routers, switches, firewalls and other network devices.
• Oversee BAU operations, ensuring optimal network performance and compliance of firewalls, routers, switches, wireless, and load balancers.
• Monitor network performance, resolve incidents proactively and ensure service continuity within SLAs.
• Assist with and execute network projects, ensuring smooth handover to operations.
• Maintain policies, procedures, and best practices to ensure high service standards.
• Develop and maintain documents, network diagrams, SOPs, and troubleshooting guides.
• Collaborate with other departments to provide technical solutions and drive continuous enhancements.

Skills

Network Engineer

BAU Operations

MSP Experience

Routing & Switching

Firewalls

Load Balancers

Wireless

SD-WAN

Azure Networking

SASE

ITIL/ITSM

CCNA/CCNP

NSX-T

Education

Bachelor's or tertiary IT degree

Job description

Fantastic opportunity for a Network Engineer to join our dynamic team within an MSP environment.

• Award-winning IT services provider.
• Exposure to cutting-edge technologies.
• Sydney or Melbourne location.

We are a leading Australian IT services provider and trusted technology partner to some of the country’s most recognised brands, and we deliver an integrated suite of managed and professional services.

As the Network Engineer, you will support our customers through day-to-day maintenance, support of the network environment, core network upgrades and projects, monitoring network performance and ensuring system availability and reliability. Your expertise will ensure that we are delivering innovative solutions to our customers with a focus on superior customer service.

Some Of The Key Things You’ll Do

• Responsible for the network infrastructure, including routers, switches, firewalls and other network devices.
• Oversee BAU operations, ensuring optimal network performance and compliance of firewalls, routers, switches, wireless, and load balancers.
• Monitor network performance, resolve incidents proactively and ensure service continuity within SLAs.
• Assist with and execute network projects, ensuring smooth handover to operations.
• Maintain policies, procedures, and best practices to ensure high service standards.
• Develop and maintain documents, network diagrams, SOPs, and troubleshooting guides.
• Collaborate with other departments to provide technical solutions and drive continuous enhancements.

What We’re Looking For

• Proven expertise as a Network Engineer managing BAU operations in an MSP environment.
• Strong skills in implementing, administering, and troubleshooting:
• Routing & Switching: Cisco (ASR/Nexus), Meraki, SD-WANs (Fortinet, Meraki).
• Firewalls: Fortinet, Palo Alto, Cisco.
• Load Balancers: Citrix, F5.
• Wireless: Cisco, Aruba, Fortinet.
• Virtualisation - NSX-T (preferred).
• Hands-on experience with SD-WAN and Azure networking is essential with SASE solutions preferred.
• Ability to support multi-tenant environments and clients with varying architectures and business needs.
• High analytical and troubleshooting skills with ability to diagnose complex issues, provide workarounds, and manage multiple troubleshooting streams.
• Growth mindset, can-do attitude, and customer-first focus, fostering a high-performance culture.
• Strong ITIL/ITSM knowledge, with relevant network certifications (e.g. CCNA, CCNP) highly desirable.
• Tertiary qualification in Computer Science, Information Technology, or a related field.

Why choose us?

• Highly skilled, collaborative team that values expertise and knowledge‑sharing.
• Strong learning culture with personalised development plans.
• Commitment to sustainability and community investment.
• Free onsite barista at our Sydney and Melbourne offices.
• Access to a wide range of staff benefits and partner discounts.

Sounds good? We'd love to hear from you!