Network Engineer

Westpac Group; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Westpac Group in Sydney is seeking an Enterprise Network Operations professional to support highly available network services across branch, corporate and international environments. You will work on Cisco SD-WAN, SDA Campus, wireless and ISE, with ownership of issues and changes, in a hybrid role that includes on-call duties and after‑hours work.

You will collaborate with internal technology teams, service providers and vendors, ensuring stability and continuous improvement of network services

Qualifications

• Hands-on experience supporting enterprise network environments across operational support and project delivery.
• Experience supporting and troubleshooting Cisco SD-WAN (Viptela), including implementing network changes.
• Knowledge of Cisco SDA Campus environments and Cisco Catalyst Centre (DNAC).
• Hands-on experience supporting Cisco wireless technologies and Cisco ISE, including connectivity and policy-related troubleshooting.
• Strong routing and switching knowledge, including BGP, OSPF, Layer 2 and Layer 3 concepts.
• Working knowledge of DNS, DHCP, VLANs, interfaces, redundancy and firewall concepts.
• Ability to troubleshoot complex network incidents, coordinate service restoration and engage with carriers, vendors and service providers.
• Experience delivering controlled network changes, including planning, testing, implementation, validation, rollback, and transition to operations.
• Understanding of ITIL-aligned incident, change and problem management with focus on operational risk and stability.
• Strong communication and documentation skills, with ability to work independently and share knowledge.

Responsibilities

• Hands-on role supporting enterprise network services across branch, corporate and international environments.
• Manage incident recovery, network change delivery, and project implementation, focusing on Cisco SD-WAN, SDA Campus, wireless, ISE, routing and switching.
• Own network issues and changes; collaborate with internal technology teams, service providers and vendors.
• Participate in on-call roster and planned after-hours changes; attend office as required.

Skills

Enterprise network experience

Cisco SD-WAN (Viptela)

Cisco SDA Campus / DNAC

Cisco wireless

Cisco ISE

Routing and switching (BGP, OSPF)

DNS/DHCP/VLANs

Incident/change management (ITIL)

Scripting (Python/Ansible)

Delivery tooling (Jenkins/Bitbucket)

Tools

Jenkins

Bitbucket

Job description

Job Description

Join our Enterprise Network Operations team in a hands-on role supporting highly available network services across Westpac’s branch, corporate and international environments. You’ll work across business-as-usual operations, incident recovery, network change delivery and project implementation, with a focus on Cisco SD-WAN, SDA Campus, wireless, ISE, routing and switching. You’ll take ownership of network issues and changes, collaborate with internal technology teams, service providers and vendors, and contribute to the stability and continuous improvement of our network services. This is a hybrid role that includes participation in an on-call roster, planned after-hours changes and office attendance where required.

What do I need?

• Strong hands-on experience supporting enterprise network environments across operational support and project delivery.
• Experience supporting and troubleshooting Cisco SD-WAN (Viptela), including implementing network changes.
• Knowledge of Cisco SDA Campus environments and Cisco Catalyst Centre, formerly known as Cisco DNA Center or DNAC.
• Hands-on experience supporting Cisco wireless technologies and Cisco ISE, including connectivity, authentication and policy-related troubleshooting.
• Strong routing and switching knowledge, including BGP, OSPF, Layer 2 and Layer 3 concepts, network resiliency and design principles.
• Working knowledge of DNS, DHCP, VLANs, interfaces, redundancy and fundamental firewall concepts.
• Ability to troubleshoot complex network incidents, coordinate service restoration and engage effectively with carriers, vendors and service providers.
• Experience delivering controlled network changes, including technical planning, testing, implementation, validation, rollback planning and transition to operations.
• Understanding of ITIL-aligned incident, change and problem management processes, with a strong focus on operational risk and service stability.
• Strong communication, collaboration and documentation skills, with the ability to work independently, provide clear status updates and share knowledge across the team.
• Exposure to network automation using Python or Ansible and delivery tooling such as Jenkins or Bitbucket would be beneficial.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.