Network Analytics & Governance Specialist

Qantas Group; City of Melbourne; Hybride; AUD 95 000 - 140 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Career growth opportunities

Staff travel program

Résumé du poste

Jetstar is seeking a highly analytical Network Analyst to support monitoring, governance, reporting and automation of Network and Voice services. You will work with infrastructure, security, service delivery and vendors to drive improvements and insights for informed decisions.

You will develop Power BI dashboards, automate workflows, and contribute to ITSM governance and risk management across our technology environment with a collaborative, hybrid team.

Qualifications

• Strong Power BI, dashboard development and analytics skills.
• Experience building dashboards and KPI reporting for stakeholders.
• Ability to automate repetitive tasks and processes.
• Experience in data analysis and visualisation techniques.
• Understanding of ITSM concepts and governance impact.
• Experience collaborating with vendors and internal teams.

Responsabilités

• Develop and maintain operational dashboards, Power BI reports and monitoring solutions.
• Analyse operational data to identify trends and optimisation opportunities.
• Develop, administer and enhance automation workflows with governance.
• Provide governance across ITSM processes and audit activities.
• Coordinate vulnerability and patching governance, tracking remediation.
• Manage day-to-day service delivery governance with vendors and teams.
• Review vendor SLAs and suggest improvements to governance maturity.

Connaissances

Power BI

Dashboard development

Automation

Reporting

Data analysis

Data visualisation

Description du poste

Jetstar is seeking a highly analytical Network Analyst to support monitoring, governance, reporting and automation of Network and Voice services. You will work with infrastructure, security, service delivery and vendors to drive improvements and insights for informed decisions.

You will develop Power BI dashboards, automate workflows, and contribute to ITSM governance and risk management across our technology environment with a collaborative, hybrid team.