Network Aesthetics Performance Coach (Sydney/Adelaide)

SILK; Sydney; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Wesfarmers Health benefits

Product discounts

Job summary

MediAesthetics is seeking a Network Category Performance Specialist to join the Education team, driving capability, performance and clinical excellence across Laser, Skin and Body categories in our national network.

You will partner with franchise partners, suppliers and clinic teams to identify opportunities, deliver targeted coaching and ensure technical excellence while adopting new products and treatments across the network.

Qualifications

• 5+ years' experience delivering Skin and Laser Hair Removal treatments.
• Demonstrated expertise in clinical aesthetics, treatment planning and client consultation.
• Experience coaching, mentoring or educating therapists and clinic teams.
• Experience in a franchised, multi-site or network-based environment.
• Strong understanding of skin physiology and outcome-based planning.
• Excellent stakeholder engagement and influencing skills.
• Strong communication and presentation capability.
• Proactive, solutions-focused approach.
• Ability to work independently while building stakeholder relationships.
• Certificate IV in Beauty Therapy or higher qualification.

Responsibilities

• Identify performance opportunities and capability gaps across clinics and regions.
• Deliver advanced coaching and mentoring across Laser, Skin and Body categories.
• Support targeted clinic performance improvement initiatives with BD managers.
• Build clinical capability and confidence across therapists and clinic teams.
• Deliver workshops and category training with suppliers.
• Support rollout of new products, devices and treatments network-wide.
• Develop treatment protocols and education materials.
• Manage category support tickets and analyze trends for training needs.
• Gather clinic feedback to improve category performance and future rollouts.
• Contribute to product development and promotional activities.
• Support treatment planning for outstanding client outcomes and commercial performance.
• Evolve Skin, Laser and Body categories through innovation and education.

Skills

Skin & Laser expertise

Coaching & education

Franchise network experience

Stakeholder engagement

Presentation skills

Independent working

Certificate IV Beauty Therapy

Education

Certificate IV in Beauty Therapy or higher

Tools

Education delivery tools

Job description

MediAesthetics is seeking a Network Category Performance Specialist to join the Education team, driving capability, performance and clinical excellence across Laser, Skin and Body categories in our national network.

You will partner with franchise partners, suppliers and clinic teams to identify opportunities, deliver targeted coaching and ensure technical excellence while adopting new products and treatments across the network.