Aesthetics Network Performance Coach

Silk Laser; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Wesfarmers Health benefits

Product discounts

Flexible location (Sydney or Adelaide)

Job summary

MediAesthetics, Australia's leading aesthetics brands, is seeking a Network Category Performance Specialist to join the Education team. You will partner with clinics, franchise partners and suppliers to lift category performance across Laser, Skin and Body services while delivering advanced coaching and education.

Based in Sydney or Adelaide, the role focuses on capability development, performance improvement and rollout of new products, devices and treatments.

Qualifications

• 5+ years' experience delivering Skin and Laser Hair Removal treatments.
• Demonstrated expertise across clinical aesthetics, treatment planning and client consultation.
• Previous experience coaching, mentoring or educating therapists and clinic teams.
• Experience working within a franchised, multi-site or network-based environment.
• Strong understanding of skin physiology, treatment suitability, contraindications and outcome-based treatment planning.
• Excellent stakeholder engagement and influencing skills.
• Strong communication and presentation capability.
• A proactive and solutions-focused approach.
• Ability to work independently while building strong relationships across a broad stakeholder group.
• Certificate IV in Beauty Therapy or higher qualification.

Responsibilities

• Partner with Commercial Category teams to identify performance opportunities and capability gaps across clinics and regions.
• Deliver advanced coaching, education and mentoring across Laser, Skin and Body treatment categories.
• Work alongside Business Development Managers to support targeted clinic performance improvement initiatives.
• Build technical capability and clinical confidence across therapists and clinic teams.
• Partner with suppliers to deliver advanced workshops, education programs and category training.
• Support the implementation of new products, devices and treatments across the network.
• Develop and refine treatment protocols, technical resources and supporting education materials.
• Manage category support tickets and identify trends that inform future training and capability initiatives.
• Gather clinic feedback and insights to improve category performance and future rollouts.
• Provide operational and technical input into new product development, promotional activities and category initiatives.
• Support treatment planning approaches that deliver both outstanding client outcomes and sustainable commercial performance.
• Contribute to the ongoing evolution of our Skin, Laser and Body categories, ensuring they remain leaders in innovation, education and results.

Skills

Skin & Laser Hair Removal

Clinical aesthetics

Coaching & education

Franchised network experience

Stakeholder management

Presentation skills

Independent work

Education

Certificate IV in Beauty Therapy

Job description

MediAesthetics, Australia's leading aesthetics brands, is seeking a Network Category Performance Specialist to join the Education team. You will partner with clinics, franchise partners and suppliers to lift category performance across Laser, Skin and Body services while delivering advanced coaching and education.

Based in Sydney or Adelaide, the role focuses on capability development, performance improvement and rollout of new products, devices and treatments.