Network Administration Officer

Blue Care; Kallangur; On-site; AUD 41,000 - 50,000; Full time

Benefits offered by this job

Salary packaging

Employee discounts

Parental leave

Diversity and inclusion leave

Career development opportunities

Job summary

BlueCare in Australia is seeking a Network Administration Officer to support day-to-day delivery of services across a network of neighbourhood teams. Based in the office, this role provides professional and efficient administrative and logistic support virtually to neighbourhoods across the Network, covering planned and unplanned leave.

Key responsibilities include rostering and scheduling, first point of contact for internal/external customers, managing requests and inquiries, and ensuring data

Qualifications

• Effective verbal and written communication skills.
• Flexible to respond to business needs and provide virtual support across locations.
• Good knowledge and experience with MS Office and database applications.

Responsibilities

• Support and coordinate Neighbourhoods across a Network during planned or unplanned leave.
• Be the first point of contact for internal and external customers via phone, email and in person.
• Manage requests, concerns and inquiries.
• Roster and schedule support for the Neighbourhood.
• Create correspondence and documentation as requested.
• Organise appointments, diaries, travel and meeting/workshop prep.

Skills

Verbal communication

Written communication

Time management

Prioritization

Flexibility

Customer service

Tools

MS Office

Database applications

Job description

Network Administration Officer | BlueCare | Community Care Employment Status: Permanent Full Time Location: Onsite in Kallangur (remote support to surrounding Neighbourhoods) Remuneration: $33.22 p/hr + Super + Not for Profit Salary Packaging (Increases your take home pay) + Employee discounts.

The Network Administration Officer will support the day-to-day delivery of Blue Care services across a Network of local Neighbourhood teams. Based in office, this role provides professional and efficient administrative and logistic support virtually to Neighbourhoods across the Network, covering planned and unplanned leave.

Key responsibilities include but are limited to:

• Supporting and coordinating different Neighbourhoods at any given time across a Network covering planned leave or providing additional support when required.
• Be the first point of contact for internal and external customers - via phone, email and in person.
• Manage requests, concerns and inquiries.
• Rostering and scheduling support for the Neighbourhood.
• Creation of correspondence and documentation as requested.
• Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
• Monitor, order and distribute office supplies and arrange for the maintenance/repair of office equipment.
• Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases.
• Use mainstream software including the Microsoft Office Suite and database applications (Intermediate - Advanced skills required).
• Assist senior staff with special projects as required.

We encourage our team to be creative and enjoy themselves while contributing to our success. Come join one of the most trusted community and residential care providers in Australia. As a Network Administration Officer, a key support role to the delivery of our Neighbourhood services, you'll play a pivotal role in ensuring business operations are run efficiently across the Network, and our clients receive an exceptional experience.

You will have effective verbal and written communication skills Flexibility to respond to business needs and provide virtual support to leaders and clients across varying locations. Previous experience in rostering/scheduling (desirable) Great time-management skills and an ability to prioritise your workload Good knowledge and experience with MS Office and Database applications Confidence with smart phone and digital devices or willingness to learn Excellent time management skills and ability to prioritise workloads with a can-do attitude.

Employee Benefits

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference
• BlueCare is proudly part of the UnitingCare Family, we’d love you to be too Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child Safe, Child friendly

• Provide welcoming, safe &nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur
• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme.

Diversity & Inclusion

• Our approach is simple –everybody iswelcome here.
• At UnitingCare, diversity is at the core of our who we are, our mission and our values.
• We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.
• Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
• For additional support and to meet our RAP Team, email [e-mail]

Safe workplace We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

UnitingCare is the second-largest Queensland employer, with more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital. When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts.

We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example. So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy.