NetSuite ERP & FSM Delivery Lead

Klugo; Melbourne; On-site; AUD 140,000 - 170,000; Full time

Job summary

Klugo is seeking a senior project manager to lead NetSuite ERP and FSM implementations from inception to completion. You will build strong relationships with clients and internal teams, defining objectives, scopes, and timelines tailored to each engagement.

The role requires 5+ years of SaaS project management experience, with direct NetSuite exposure and a proven go-live track record. Travel is limited and you will partner with consultants, developers, and client stakeholders to ensure

Qualifications

• 5+ years of experience managing SaaS implementation projects, preferably with ERP/CRM platforms.
• Direct experience with NetSuite or similar ERP systems (implementations, upgrades, or optimizations).
• Proven track record of leading cross-functional project teams (consultants, developers, and client stakeholders) to successful go-lives.

Responsibilities

• Lead and manage ERP and FSM project delivery from inception to completion.
• Build strong working relationships with all members of the implementation team, internal and external.
• Collaborate with clients to define project objectives, deliverables, and timelines tailored to their specific needs.
• Guide cross-functional teams, fostering collaboration and ensuring alignment with client goals.
• Identify and evaluate potential risks unique to client projects, implementing strategies to mitigate impact on outcomes.
• Monitor project budgets and resource allocation, ensuring effective use of client funds and adherence to financial guidelines.
• Maintain regular, transparent communication with clients, providing updates and addressing any concerns throughout the project lifecycle.
• Ensure that all project outputs meet client expectations and industry standards through thorough review processes and feedback loops.

Skills

ERP project management

NetSuite experience

Cross-functional leadership

Agile/Waterfall hybridity

Stakeholder communication

Tools

Jira

MS Project

Job description

Klugo is seeking a senior project manager to lead NetSuite ERP and FSM implementations from inception to completion. You will build strong relationships with clients and internal teams, defining objectives, scopes, and timelines tailored to each engagement.

The role requires 5+ years of SaaS project management experience, with direct NetSuite exposure and a proven go-live track record. Travel is limited and you will partner with consultants, developers, and client stakeholders to ensure