Neighbourhood Leader

UnitingCare Health; Gold Coast City; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Health insurance

Employee discounts

Salary packaging

Not-for-Profit salary packaging

Parental leave (12 weeks)

Zusammenfassung

BlueCare, part of the UnitingCare Family, seeks a Neighbourhood Leader to run day-to-day operations across neighbourhood teams, ensuring high-quality, client-centred community care. You will drive performance, growth and sustainable outcomes while managing budgets and resources.

The role emphasizes leadership, staff development, and collaboration with diverse teams to deliver compassionate care in a flexible, inclusive workplace. On-call duties may be required.

Qualifikationen

• Qualification in Health, Community Services or another relevant discipline, or equivalent community sector experience
• Extensive knowledge and experience within human services, including experience supporting staff
• Demonstrated leadership and people management experience
• Experience managing budgets, revenue, costs and financial performance
• Experience driving service growth and customer engagement
• Understanding of client-centred, community-based care services
• Ability to satisfy probity checks as per legislation/policy
• Postgraduate qualification in Health, Community Services or Management, or working towards (Desirable)

Aufgaben

• Lead and support neighbourhood teams to deliver quality, person-centred services
• Manage day-to-day operations, resources and service delivery
• Drive team performance with clear goals, coaching and feedback
• Monitor operational and financial performance including budgets and KPIs
• Support service growth through customer engagement and improvements
• Promote quality outcomes, wellbeing and inclusive workplace culture
• Participate in an on-call roster outside core hours may be required

Kenntnisse

Leadership

Interpersonal skills

Written communication

Budget & financial management

Client-centred care

Ausbildung

Health/Community Services discipline

Postgraduate qualification (Desirable)

Jobbeschreibung

• Essential Availability: Flexible availability between 6am-6pm, Monday to Friday.
• Location: Coomera, Helensvale, Hope Island & Surrounding Areas
• Remuneration: Competitive Salary + Super + Not for Profit Salary Packaging (increases your take home pay) + Employee Discounts

A career that puts you at the heart of it all.

At BlueCare, you’ll be part of a team making a meaningful difference every day, supporting people to live life their way.

About the role:

As a Neighbourhood Leader, you’ll lead the day-to-day operations of your neighbourhood, supporting your team to deliver quality, person-centred community care while driving performance, service growth and sustainable outcomes.

• Leading and supporting neighbourhood teams to deliver quality, person-centred services
• Managing day-to-day operations, resources and service delivery
• Driving team performance through clear goals, coaching, feedback and development
• Monitoring operational and financial performance, including budgets, KPIs, revenue and cost control
• Supporting service growth through customer engagement and service improvements
• Promoting quality outcomes, team wellbeing and a positive, inclusive workplace culture
• Participation in an on-call roster outside of core business hours may be required.

Role requirements:

• Qualification in Health, Community Services or another relevant discipline, or equivalent community sector experience - Essential
• Extensive knowledge and experience within human services, including experience supporting staff
• Demonstrated leadership, people management and performance management experience
• Strong experience managing budgets, revenue, costs and financial performance
• Experience driving service growth, customer engagement and effective service delivery
• Understanding of client-centred, community-based care services, or ability to learn quickly
• Strong interpersonal and written communication skills
• Ability to satisfy the relevant probity checks required by legislation or policies - Essential
• Postgraduate qualification in Health, Community Services or Management, or working towards - Desirable

Employee Benefits:

Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too

Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands ofBlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital,you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

Provide welcoming, safe & nurturing services for children

Implement measures to prevent child abuse and neglect within our services

Appropriately and immediately address child abuse and neglect if it does occur

Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple-everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long‑term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email **************@ucareqld.com.au

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.