Neighbourhood Leader

UnitingCare Health Pty Ltd.; Gold Coast City; On-site; AUD 90,000 - 125,000; Full time

Benefits offered by this job

Salary packaging

Employee discounts

Job summary

BlueCare, part of UnitingCare, is seeking a Neighbourhood Leader on the Gold Coast to guide the day-to-day operations of your neighbourhood and support your team to deliver person-centred community care.

You will drive performance, manage budgets and contribute to service growth while promoting an inclusive, safe workplace. A postgraduate qualification is desirable; essential qualifications in health/community services are required.

Qualifications

• Qualification in Health, Community Services or equivalent, or related sector experience.
• Extensive knowledge and experience within human services, including staff support.
• Proven leadership, people management and performance management experience.
• Strong budgeting and financial performance management experience.
• Experience driving service growth, customer engagement and effective service delivery.
• Understanding of client-centred, community-based care services, or ability to learn quickly.
• Ability to satisfy probity checks required by legislation or policies.
• Postgraduate qualification in Health, Community Services or Management, or working towards.

Responsibilities

• Lead day-to-day operations of neighbourhood teams delivering quality, person-centred services.
• Manage resources, budgets, revenue and costs to support financial performance.
• Drive team performance through clear goals, coaching and development.
• Promote service growth through customer engagement and service improvements.
• Monitor operations and ensure high-quality care and outcomes.
• Foster a positive, inclusive workplace culture and staff wellbeing.
• Participate in an on-call roster outside core hours if required.

Skills

Leadership

Staff management

Budgeting

Service growth

Client-centred care

Interpersonal communication

Probity/compliance

Education

Postgraduate qualification in Health/Community Services/Management (or working towards)

Job description

• Essential Availability: Flexible availability between 6am-6pm, Monday to Friday.
• Location: Coomera, Helensvale, Hope Island & Surrounding Areas
• Remuneration: Competitive Salary + Super + Not for Profit Salary Packaging (increases your take home pay) + Employee Discounts

A career that puts you at the heart of it all.

At BlueCare, you'll be part of a team making a meaningful difference every day, supporting people to live life their way.

About the role:

As a Neighbourhood Leader, you'll lead the day-to-day operations of your neighbourhood, supporting your team to deliver quality, person-centred community care while driving performance, service growth and sustainable outcomes.

• Leading and supporting neighbourhood teams to deliver quality, person-centred services
• Managing day-to-day operations, resources and service delivery
• Driving team performance through clear goals, coaching, feedback and development
• Monitoring operational and financial performance, including budgets, KPIs, revenue and cost control
• Supporting service growth through customer engagement and service improvements
• Promoting quality outcomes, team wellbeing and a positive, inclusive workplace culture
• Participation in an on-call roster outside of core business hours may be required.

Role requirements:

• Qualification in Health, Community Services or another relevant discipline, or equivalent community sector experience - Essential
• Extensive knowledge and experience within human services, including experience supporting staff
• Demonstrated leadership, people management and performance management experience
• Strong experience managing budgets, revenue, costs and financial performance
• Experience driving service growth, customer engagement and effective service delivery
• Understanding of client-centred, community-based care services, or ability to learn quickly
• Strong interpersonal and written communication skills
• Ability to satisfy the relevant probity checks required by legislation or policies - Essential
• Postgraduate qualification in Health, Community Services or Management, or working towards - Desirable

Employee Benefits:

Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we'd love you to be too

Joining the state's largest network of aged care workers with its over 8,000 strong, bright team in blue, you'll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands ofBlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephens Hospital, and St Andrews War Memorial Hospital,you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

Provide welcoming, safe & nurturing services for children

Implement measures to prevent child abuse and neglect within our services

Appropriately and immediately address child abuse and neglect if it does occur

Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple-everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email **************@ucareqld.com.au

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.