Neighbourhood Admin & Scheduling Officer (Community Care)

Unitingcare; Brisbane; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Penalty rates on weekends/public hols

12% superannuation

Paid parental leave

Referral bonus $5,000

Job summary

Opal HealthCare is seeking a versatile Hospitality Services Officer for Calamvale Parklands Care Community. The role rotates between food service, housekeeping and laundry, delivering compassionate service to residents and supporting everyday comfort.

Applicants should have a friendly, reliable attitude and be willing to complete pre-employment checks; prior hospitality or service experience is beneficial and training is provided.

Qualifications

• Experience in hospitality, cleaning, or customer service is beneficial, but not essential – training provided.

Responsibilities

• Deliver outstanding customer service in dining room and serve meals with care.
• Know resident preferences and assist with meals.
• Keep resident rooms and community areas clean, safe and welcoming.

Skills

Customer service

Hospitality

Communication

Teamwork

Reliability

Job description

Hospitality Services Officer - Calamvale Parklands Care Community

\"At Opal HealthCare, we know that companies don’t succeed, people do.\" Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 20,000 team members nationwide. About the Role: We're looking for a versatile and caringGeneral Services Officer to join our hospitality team at Calamvale Parklands Care Community. In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day. What's on Offer: Location: Calamvale ParklandsCare Community Employment Type: Permanent roles available Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave Why Choose Opal? Varied & meaningful work— No two days are the same; support our community in three essential areasCareer development— Access our Opal HealthCare Academy to grow your skillsSupportive team— Join a values-led environment where you are valuedPaid parental leave— Industry-leading policy$5,000 referral bonusesfor bringing a friend onboardSector-leading systems— The tools to help you succeed What You’ll Do: Food Service:Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences. Housekeeping:Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail. Laundry:Provide a essential service by managing residents' personal laundry with respect and care. Work as a key part of a supportive team to ensure a seamless and positive experience for all residents. Follow strict safety, sanitary, and infection control protocols in all tasks. What You’ll Need: A passion for helping people and making a difference in your community. A flexible, can-do attitude and willingness to learn across different areas of hospitality. Good communication skills and a friendly, professional manner. Reliability and a strong work ethic. Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person! Willingness to complete: Pre-employment medical Police check NDIS Worker Screening Check Serve with Heart