NDIS Support Coordinator — Hybrid 38hrs/Week (Contract)

Uniting NSW & ACT; Sydney; Hybrid; AUD 90,000 - 100,000; Full time

Benefits offered by this job

Referral bonus

Paid travel entitlements

Professional growth opportunities

Inclusive work environment

Corporate discounts

Job summary

Uniting NSW & ACT is seeking a Support Coordinator to empower participants in decision making, manage funding and service agreements, and connect them with community resources. Based across North Parramatta, Leichhardt or Campbelltown, you’ll work 38 hours per week in a hybrid pattern with two days remote.

The role requires a Diploma or higher in disability or related fields, strong NDIS knowledge, and solid report-writing skills.

Qualifications

• Diploma or higher tertiary qualifications in disability/community services/social sciences/allied health.
• Knowledge of the NDIS Code of Conduct, Practice Standards, and the NDIS Act 2013 and rules.
• Experience with person-centred approaches and building capacity for choice and control.
• Proficiency with Microsoft Office and client database systems; strong report writing/record-keeping.

Responsibilities

• Explore options with participants to support decision making about choices and options.
• Assist participants to establish MyID, navigate the NDIS Portal, and arrange service agreements.
• Negotiate services and prices for quotable supports as decided by the participant.
• Arrange assessments to determine funding needs (e.g., complex home mods).
• Liaise with Plan Managers on funding, types of support and payments.
• Link participants to mainstream/community services as required.
• Build capacity for coordination of supports and community participation.
• Resolve issues and ensure compliance with service agreements.

Skills

NDIS Code of Conduct

NDIS Act knowledge

NDIS Practice Standards

Microsoft Office

Record-keeping

Report writing

Time management

Client database systems

Education

Diploma or higher tertiary qualifications in disability/community services/social sciences/allied health

Tools

Microsoft Office

Client database systems

Job description

Uniting NSW & ACT is seeking a Support Coordinator to empower participants in decision making, manage funding and service agreements, and connect them with community resources. Based across North Parramatta, Leichhardt or Campbelltown, you’ll work 38 hours per week in a hybrid pattern with two days remote.

The role requires a Diploma or higher in disability or related fields, strong NDIS knowledge, and solid report-writing skills.