NDIS Local Area Coordinators (Western Sydney)

Uniting; Sydney; Hybrid; AUD 83,000 - 101,000; Full time

Benefits offered by this job

Work-from-home

RDOs

Salary packaging

Salary up to 92k

Job summary

Uniting NSW.ACT is seeking a Local Area Coordinator in Parramatta to link participants to NDIS services and help navigate plan supports. You will guide participants through options, gather information for plans and support their goals with access to funding details.

The role offers full-time hours (38/wk) with two days per week work-from-home, RDOs, tax‑effective salary packaging and a competitive SCHADS package starting from $92,000 per year plus super.

Qualifications

• Great people skills with customer service and communication
• Ability to manage multiple tasks and meet deadlines
• Demonstrated time management and adaptability to change

Responsibilities

• Support people with disabilities and their families by linking to community and NDIA-funded services
• Develop understanding of NDIS pathways and assist participants in planning their supports
• Undertake other duties as needed by the Service Area Leadership Team

Skills

customer service

excellent communication

time management

Job description

Seeking Expressions of Interest from passionate and driven professionals to join our NDIS Local Area Coordination (LAC) team in Parramatta!

We encourage applications from Aboriginal and Torres Strait Islander peoples and people living with disability to apply.

• Full-Time Permanent opportunities (38 hours per week)
• Work-from-home flexibility of 2 days per week
• Starting from SCHADS 401 $92k per year plus Salary packaging up to $18,550 (less tax) plus Super
• RDOs (Rostered Day Off)

What you'll be doing in this role

As a Local Area Coordinator, you would be using your people skills, ability to multitask and move with changes rapidly to assist participants to be linked to and navigate the NDIS. You will guide participants in their options to make informed choices while gathering information for the development of their NDIS plans to help further build capacity. LACs also support NDIS participants in exploring ways to achieve their goals and help them understand how the funding in their plan works

Your work will include:

• Supporting people with disabilities, their families and carers by providing linkage and referrals to community and Mainstream Services and/or services funded by the NDIA's Grant programs
• With hands-on NDIS and Uniting training, you will develop a thorough understanding of how to best support NDIS participants through the various stages of their pathway
• Undertake other duties as requested by the Service Area Leadership Team consistent with the general nature and responsibilities of the position

Who we're looking for

• Someone with great people skills, customer service, excellent communicationand time management skills.
• Background withDisability, understanding of a Local Area Coordinator and NDIS knowledge or with Lived Experience.
• Successfullymanage multiple responsibilities or experience with high KPI-driven work or targetsor caseloads with efficiency andmeet service delivery deadlines.
• You’ll be adaptable, empathetic, and resourceful and be able to live Uniting's everyday values of beingcompassionate,respectful,imaginative, andbold.

Even Better:

• Individuals with lived experience of disability.

What we offer you

• Tax-free salary packaging entitlements of up to $15,900 per year (visithttps://accesspay.com.au/for more information).
• Tax-free salary packaged meal & entertainment card of up to $2,650 per year
• Referral bonus can be generously rewarded for referring a friend who joins Uniting.
• Flexible work arrangements
• Paid travel entitlements
• RDOs (Rostered Day Off)
• Staff discounts and cash backs programs with major retailers
• Hands on training, career development and mentoring with a leading provider

Further information on the role can be found in: LAC Position Description

What to expect

Please know that employment with Uniting requires:

• A National Police Check
• Reference checks
• Working with Children Check
• NDIS Working Check
• Other pre-employment screenings

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, well-being and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn't just something we value - it's how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve