NDIS Information Management & Compliance Specialist

Sociable Tech; Sydney; On-site; AUD 80,000 - 100,000; Full time

Job summary

Direct Focus Solutions is seeking an Administration Executive to analyse, organise and manage information and data across its locations, services and programs, and to advise management on policy, business and organisational methods.

You will turn service and compliance data into clear reports, maintain DFS’s knowledge resources, and help ensure privacy and NDIs compliance. This is a full-time role based in Sydney, offering stability and opportunities to influence practice governance.

Qualifications

• Bachelor degree or higher in information management or related qualification.
• Minimum one year of relevant work experience analysing, organising and managing information or data.
• Experience in health, disability or community services is an advantage.
• Strong data analysis skills using spreadsheets and reporting tools.
• Understanding of privacy requirements and NDIS standards (desirable).

Responsibilities

• Analyse, organise and manage information and data across DFS locations, services and programs.
• Collect and analyse data on referrals, appointments, wait times, service hours, practitioner caseloads and program attendance; report trends.
• Analyse client feedback, complaints and outcome measures; report recurring issues to management.
• Design and maintain DFS's shared documents, templates, forms and practice guides with version control.
• Set data standards; ensure privacy, data storage and disposal compliance.
• Draft, review and update DFS policies and procedures for NDIs compliance.
• Ensure reports are accurate, complete and delivered on time.

Skills

Data analysis

Reporting

Documentation

Policy advice

Written and verbal communication

Education

Bachelor degree in information management or related field

Tools

Practice management systems

Client portals

Information governance tools

Job description

Direct Focus Solutions is seeking an Administration Executive to analyse, organise and manage information and data across its locations, services and programs, and to advise management on policy, business and organisational methods.

You will turn service and compliance data into clear reports, maintain DFS’s knowledge resources, and help ensure privacy and NDIs compliance. This is a full-time role based in Sydney, offering stability and opportunities to influence practice governance.