NDIS Compliance & Governance Leader

The Well Team; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

The Well Team in Sydney, Australia is seeking a Compliance & Execution Officer to protect regulatory compliance and support governance across the CFO/Governance/Finance & Compliance Department.

You will implement and maintain compliance systems, conduct audits, manage risk, and develop governance frameworks that enable operational excellence and regulator-proof processes.

Qualifications

• Experience in compliance, quality, or governance.
• Knowledge of NDIS compliance requirements.
• Audit experience or qualifications (preferred).
• Strong attention to detail and analytical skills.
• Excellent documentation and communication abilities.

Responsibilities

• Develop, implement, and maintain comprehensive compliance systems and processes that meet NDIS and regulatory requirements
• Monitor changes to NDIS compliance requirements and other relevant regulations, updating systems and practices accordingly
• Develop and maintain compliance documentation, policies, and procedures that support operational effectiveness
• Implement compliance training and awareness programs for staff across all departments

Skills

Compliance

NDIS knowledge

Audit experience

Attention to detail

Job description

Specialist Position

Sydney, Australia

Compliance & Execution Officer

Maintain our high standards of NDIS compliance while implementing governance systems that enhance operational effectiveness.

Our Mission

At The Well Team, compliance is not just about meeting regulatory requirements—it's about ensuring quality, safety, and trust for our participants. Our WorkWell™ Model embeds compliance into every aspect of our operations, making it an enabler of exceptional care rather than a bureaucratic exercise.

As our Compliance & Execution Officer, you'll play a vital role in maintaining our high standards of NDIS compliance while implementing governance systems that enhance operational effectiveness and support our mission of transforming lives.

Role Purpose

As our Compliance & Execution Officer within the CFO/Governance/Finance & Compliance Department, you'll be responsible for protecting the company's legal compliance, risk management, and audit readiness—ensuring the organization is stable, sustainable, and regulator-proof.

Working closely with the CFO/Governance lead and the Finance & Compliance Officer, you'll focus on implementing and maintaining compliance systems, conducting audits, managing risk, and developing governance frameworks that support both regulatory compliance and operational excellence.

In line with your department's WorkWell™ contribution, you'll lock in compliance, risk management, and quality control at every step of our model. You'll ensure all care/service delivery is matched with the right documentation and legal foundation, and drive continuous improvement based on audit findings and compliance metrics.

Key Responsibilities

Compliance Systems & Management

• Develop, implement, and maintain comprehensive compliance systems and processes that meet NDIS and regulatory requirements
• Monitor changes to NDIS compliance requirements and other relevant regulations, updating systems and practices accordingly
• Develop and maintain compliance documentation, policies, and procedures that support operational effectiveness
• Implement compliance training and awareness programs for staff across all departments
  
  

You Will Succeed If You...

Are Compliance-Focused

Navigate complex regulations with expertise and precision

Have a Detail Orientation

Maintain meticulous documentation and audit processes

Think Strategically

View compliance as an enabler of operational excellence

Drive Improvement

Turn audit findings into meaningful enhancements

Balance Compliance & Care

Understand that compliance ultimately serves our mission of participant support

WorkWell™ Model Integration

As Compliance & Execution Officer, you play a critical role in our WorkWell™ Model, particularly within:

• Performance Monitoring & Feedback
  
  

You'll audit files, monitor service KPIs, NDIS compliance, and satisfaction ratings to drive quality

• Redeployment & Issue Resolution
  
  

You'll ensure all issues, breaches, and improvement suggestions are logged and actioned appropriately

• Continuous Improvement
  
  

You'll drive updates to SOPs, processes, and protocols based on compliance findings and best practices

Job Details

• Employment Type
  
  

Full-Time

• Start Date
  
  

Immediate

• Department
  
  

Finance & Governance

• Reports To
  
  

CFO / Governance Lead

Key Performance Areas

• Compliance system effectiveness
• Audit readiness and outcomes
• Risk management and mitigation
• Policy and procedure quality
• Continuous improvement implementation
  
  

Qualifications

• Experience in compliance, quality, or governance
• Knowledge of NDIS compliance requirements
• Audit experience or qualifications (preferred)
• Strong attention to detail and analytical skills
• Excellent documentation and communication abilities