NDIS Care Coordinator & Business Growth Lead

Trinity Public Care Pty Ltd; Sydney; On-site; AUD 90,000 - 125,000; Full time

Benefits offered by this job

Competitive salary package

Professional development opportunities

Collaborative workplace culture

Flexible work arrangements where able

Employee wellbeing initiatives

Career progression opportunities

Support for qualifications and certs

Job summary

Trinity Public Care Pty Ltd in Sydney is seeking a Care Coordinator and Business Development Manager – NDIS to join our growing team. This full-time role combines direct care coordination with business growth to expand services within the NDIS sector.

You will coordinate high‑quality disability support, build partnerships, manage documentation, and contribute to tender proposals while aligning with the values of person‑centred care.

Qualifications

• Experience in the NDIS environment, ideally in care coordination or similar role.
• Strong understanding of NDIS principles, legislation, participant planning and service delivery requirements.
• Proven experience in business development, market analysis or service expansion within community services or aged care.
• Excellent interpersonal and communication skills with the ability to build relationships across diverse stakeholder groups.
• Strong organisational and time management capabilities, with the ability to prioritise multiple competing demands.
• Demonstrated problem-solving skills and the ability to work autonomously as well as collaboratively within a team.
• Proficiency with relevant IT systems and data management tools; experience with NDIS portals and databases is desirable.
• A current or willing to obtain relevant qualifications in disability support, aged care or community services.
• A valid driver’s licence and access to reliable transport for client visits.
• A commitment to person-centred practice and the values of dignity, choice and empowerment.
• Working With Children Check (WWCC) and/or National Police Clearance, or willingness to obtain these as a condition of employment.

Responsibilities

• Coordinate care plans for NDIS participants and ensure alignment with NDIS requirements.
• Assess participant needs and tailor care coordination strategies.
• Liaise with NDIS planners, participants, families and support workers to enable seamless service delivery.
• Manage participant documentation, records and reporting to maintain regulatory compliance.
• Identify and evaluate new business opportunities within disability support and aged care.
• Develop and implement strategies to expand service offerings and increase market penetration.
• Build and maintain relationships with stakeholders, including NDIS planners, community organisations and partners.
• Contribute to tender proposals and pitch new service models to prospective clients and funding bodies.
• Monitor market trends and competitor activity to inform strategic development initiatives.
• Collect and analyze data on service performance to drive continuous improvement.
• Support training and supervision of care staff where required.

Skills

NDIS environment knowledge

Communication skills

Time management

Analytical mindset

Education

Disability support/community services qualification

Tools

NDIS portals

Data management tools

Job description

Trinity Public Care Pty Ltd in Sydney is seeking a Care Coordinator and Business Development Manager – NDIS to join our growing team. This full-time role combines direct care coordination with business growth to expand services within the NDIS sector.

You will coordinate high‑quality disability support, build partnerships, manage documentation, and contribute to tender proposals while aligning with the values of person‑centred care.