Naturopathic Advisory Specialist – Flexible Leave Coverage

Blackmores; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Discounted products

Sonder mental health support

Job summary

Blackmores is seeking a degree-qualified naturopath to join the Naturopathic Advisory team in Sydney on a fixed-term leave cover for at least 6 months. The role can be 3 days per week or full time (5 days) from our Surry Hills office.

You will provide expert health, nutrition and product advice to consumers, healthcare professionals, pharmacists and retail partners across Australia and New Zealand via phone, email, live chat and other digital channels.

Qualifications

• A degree-qualified naturopath with advanced knowledge of complementary medicine and natural health solutions.

Responsibilities

• Provide expert health, product, and technical advice to consumers, healthcare professionals, pharmacists, and retail partners across Australia and New Zealand through phone, email, live chat, and digital channels.
• Deliver exceptional customer service by resolving enquiries efficiently while maintaining a trusted and professional customer experience.
• Accurately document customer interactions and manage pharmacovigilance and consumer complaint cases in compliance with regulatory requirements and company procedures.
• Research and interpret scientific, clinical, and product information to provide evidence-based recommendations and responses to enquiries.
• Collaborate with internal teams including Quality, Regulatory Affairs, Product Safety, Marketing, Education, and Product Development to ensure customers receive accurate and up-to-date information.

Education

Degree-qualified naturopath

Job description

Blackmores is seeking a degree-qualified naturopath to join the Naturopathic Advisory team in Sydney on a fixed-term leave cover for at least 6 months. The role can be 3 days per week or full time (5 days) from our Surry Hills office.

You will provide expert health, nutrition and product advice to consumers, healthcare professionals, pharmacists and retail partners across Australia and New Zealand via phone, email, live chat and other digital channels.