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Ella Baché is seeking a National Training Manager to shape how skin therapists think, treat and talk about skin. Based on Sydney's North Shore head office with national travel, this full-time role leads the Field Teams’ training and sales alignment to deliver engaging content and measurable outcomes.
You will convert the six-month strategy into monthly content, travel interstate, partner with Head of Education, Sales, Marketing and NPD, and ensure education translates into improved client
Hallas Trading Co. Pty Ltd – Sydney North Shore NSW
Job title: National Training Manager
Location:North Shore, Sydney NSW (head office + national travel)
Work type: Full time
Category: Education & Training / Beauty & Retail
Shape how Australia’s best skin therapists think, treat and talk about skin.
Be the voice of Ella Baché skincare and Education. You set the standard for therapists nationally.
Lead our Field Teams. You own the monthly training program across three delivery channels.
Bring your expertise to what we make next. Your skin and treatment knowledge goes straight into our local and global product innovation.
Ella Baché started in Paris in 1936 and arrived in Australia in 1954. Nearly 90 years on, we’re still family-owned, which makes us one of the oldest family skincare houses in the world. We’ve stayed around because we believe skin is personal. No two skins are alike, so no two treatments should be either.
Our culture is friendly, professional and creative, and we mean that. We’re Brave. We’re Family, with a real sense of belonging. We’re Respectful, Results Driven, Energetic, Creative and Honest. Our vision is simple: to inspire you to be the best you can be.
You’ll report to our Head of Education. Your job is to take our Skin Solutions philosophy and into every salon, and store so that therapists are more confident, clients get a better experience and the numbers back it up.
You’ll turn our six-month training strategy into monthly content therapists actually want to engage with. You’ll lead the training side of our Field Teams’ dual Training and Sales role. Wherever you show up, you’ll represent Ella Baché with confidence, authenticity and impeccable presentation.
Lead the Field Teams. You set the priorities, coaching standards and schedules for their training work. You back them through onboarding, observation and skills development.
Create training people remember. You build fresh, engaging content and roll it out across three delivery channels. You run the training calendar in step with our strategy and marketing plan.
Enjoy the retail environment. You’ll spend at least two days a month in salons delivering training and modelling best practice, interstate and overnight included.
Influence what we make. You bring skin, treatment and education expertise to our Product Innovation and Development teams, and you write the educational briefs behind every launch.
Work across the business. You partner with the Head of Education, Sales Director, Marketing and NPD, and you represent Ella Baché at PR and brand events.
Prove the impact. You report training outcomes to the Head of Education, including certification, engagement and calendar delivery. Great education shows up in the results, and you’ll show it.
Hold a Diploma of Beauty Therapy and Cert IV in TAE (or equivalent)
Have 5+ years as a high performing Beauty Therapist, and have taught online, face to face, to groups, one-on-one and in salon
Have led a team of trainers and can show the ROI of your education
Inspire salon owners, managers and therapists, because you influence people rather than just instruct them
Genuinely love skin: the science, the treatments, the retail conversation, the lightbulb moment when a therapist gets it
Are happy to travel intrastate and interstate
Develop the Ella Baché experience, building online training in leading platforms; Articulate 360, and Docebo LMS.
A high-profile national role with real influence over therapist capability and the client experience in every salon
A family-owned culture where you belong from day one
An attractive salary and benefits package
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