National Trainer - North Ryde

Freedom Furniture Australia Pty Limited; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discount 25%

Career development

Learning culture

Job summary

Freedom Furniture Australia Pty Limited is seeking a Retail Trainer to join the Retail Training team. The role focuses on creating and delivering learning solutions about products and best practice sales training, with responsibility for workshops, both in-person and digital, across ANZ.

You will work with senior stakeholders, curate training content, and manage the LMS to ensure up-to-date, accessible resources. Based in New South Wales with travel across the Sydney area and potentially NZ.

Qualifications

• Experience designing and delivering learning solutions for retail or sales teams.
• Ability to facilitate engaging workshops both in-person and digitally.
• Strong collaboration with stakeholders across multiple levels to align learning priorities.

Responsibilities

• Contribute to the curation of sales and product training strategy with the Head of Retail Training.
• Deliver workshops face-to-face and digital across ANZ for all sales teams.
• Support stores with 1-2-1 and small group training to embed skills and product knowledge.
• Design, develop and deliver blended learning solutions including online modules.
• Manage Freedom's Learning Management System content and ensure accessibility.

Skills

LMS management

Workshop facilitation

Learning solutions design

Stakeholder collaboration

Problem solving

Tools

LMS

Job description

Take a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years,we'vecontinued to deliver on our promise: to make beautiful things for the home available to everyone.

Our company is about our people, so honesty,transparency,and recognition are at the heart of how we work. Spend your day inspired to grow, through problem-solving,collaboration,and hard work.We'redesign-led,passionate,and constantly evolving.

We want you to be part of our journey, so pull up a chair and find out what it means to work with our retail training team.

Whatyou'llbe doing

Your role as a Retail Trainer sits within the Retail Training team,whichis responsible forcreating and delivering learning solutionsregardingour products and best practice sales training.Reporting to the Head of Retail Training, based in Australia, you will partner with a wide range of senior stakeholders on multiple learning projects that span digital,face-to-faceand informal mediums.

This is a full-time role based primarily in New South Wales. Yourmain focuswill be on Freedom storeslocatedin and around the Sydney area, and you will travel to collaborate with our teams throughout the state. Although your base will be in New South Wales, you may alsobe requiredto support stores in other states and in New Zealand.

Key responsibilities will include:

• Contributing to the curation of Freedom's sales and product training strategy in partnership with the Head of Retail Training.
• Delivering engaging and inspiring workshops both face-to-face and digitally across ANZ to all sales teams.
• Supporting stores through 1-2-1 and small group training to help embed sales skills and product knowledge.
• Working with the training team to design, develop and deliver blended learning solutions — including face-to-face programs and online modules — that meet defined learningobjectivesand engage a diverse retail audience.
• Playing an active role in managing andmaintaining Freedom's Learning Management System (LMS), ensuring content is current, well-organisedand accessible across the network.
• Supporting the ongoing evaluation and updating of learning content to ensure accuracy and relevance as Freedom evolves.
• Working alongside the training team to design, develop and deliver Freedom's induction program, ensuring new starters are onboarded effectively and set up for success from day one.
• Assistingin tracking training completion, learnerprogressand performance outcomes through the LMS to surface insights and inform future learning priorities.
• Partnering with key stakeholders — includingarealeadersand product and buying teams — toidentifyskill gaps and translate business needs into effective learning solutions.

Perksof the job

• Huge opportunity to build upon this newly created role and carve out your career with an awesome brand that is constantly evolving.
• Work with a team of L&D professionals and help evolve Freedom's learning culture
• 25% staff discount across all companies under Freedom, including sales prices.