National Quality Leader - Lab Network & Compliance

SGS; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

SGS Australia is seeking a National Quality Manager to lead and improve the quality management system across our Environment, Health and Safety laboratories nationwide. This role oversees Quality Representatives across sites, ensuring compliance with accreditation requirements and continuous improvement initiatives.

You will partner with managers and lab teams to maintain current systems, align with NATA ISO/IEC 17025 and SGS standards, and drive practical quality outcomes across the business.

Qualifications

• Strong knowledge of laboratory quality systems, compliance and continuous improvement.
• Experience working with standards such as NATA, ISO and internal quality requirements.
• Ability to influence, collaborate and build alignment across multiple sites.
• Confident communication skills with a professional and outcome-focused approach.
• Comfortable translating standards and procedures into clear, practical processes.

Responsibilities

• Maintain, review and improve national EHS quality documentation and processes.
• Ensure procedures reflect current Australian and international standards.
• Coordinate and conduct internal audits, including annual audit planning.
• Support laboratories with NATAISO/IEC 17025accreditation and SGS compliance requirements.
• Drive consistency and standardisation across laboratory quality systems.
• Work with operational teams to define, document and implement process improvements.
• Analyse performance data and support continuous improvement initiatives.
• Provide quality and OI training, guidance and practical support to staff.
• Maintain continuous improvement records and ensure corrective actions are closed on time.

Skills

Quality management

Leadership

Stakeholder influence

Continuous improvement

Lab quality systems

Job description

SGS Australia is seeking a National Quality Manager to lead and improve the quality management system across our Environment, Health and Safety laboratories nationwide. This role oversees Quality Representatives across sites, ensuring compliance with accreditation requirements and continuous improvement initiatives.

You will partner with managers and lab teams to maintain current systems, align with NATA ISO/IEC 17025 and SGS standards, and drive practical quality outcomes across the business.