Risk & Quality Lead - Pathology (NATA/ISO)

Australian Clinical Labs; Perth; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

14 weeks parental leave

Discounted health insurance

Training and development opportunities

Counselling support

Job summary

Australian Clinical Labs in Osborne Park, WA, is seeking a 12-month fixed-term, full-time Risk and Quality Manager to lead accreditation efforts and strengthen our quality systems across the WA pathology service.

The role focuses on maintaining NATA/ISO standards, leading internal audits, reporting KPIs, managing incidents and risk, and coordinating with senior staff and the CEO to ensure ongoing compliance and continuous improvement.

Qualifications

• Relevant degree in Science or equivalent.
• Minimum 2 years’ experience in a diagnostic pathology laboratory or equivalent.
• High level knowledge of relevant legislation and standards, including NATA and ISO standards, TGA requirements and Codes of Practice.
• Demonstrated experience in internal audit.
• Strong time management and organisational skills, with the ability to manage complex projects independently and as part of a team.
• Excellent communication and interpersonal skills, with the ability to build strong working relationships with a wide range of stakeholders.
• Experience in risk management systems, quality improvement, training, and project and change management is desirable.
• Postgraduate qualifications in Management or Quality Systems are desirable.
• Rights to work in Australia.

Responsibilities

• Lead NATA accreditation for the WA pathology service and ensure all laboratories meet relevant standards, including ISO 15189, ISO 17025, ISO 9001, ISO 31000, AS4308, NPAAC and ANZSBT requirements.
• Monitor accreditation outcomes and work with laboratory managers to complete actions on time.
• Establish and run regular state Quality Cluster meetings with senior laboratory scientific staff.
• Lead the development and implementation of the state internal audit program.
• Analyse and report state quality KPIs and trends across incidents, complaints and internal audit.
• Administer the incident management database and oversee investigations into incidents and complaints using root cause or other suitable methods.
• Escalate breaches, significant events and threats to the quality system to the WA CEO and National Risk and Quality Manager.
• Take part in risk identification and assessment, deliver risk treatment actions on time and maintain the risk register.
• Manage the document control system with the national document controller, including SOPs, methods manuals, policies and procedures.

Skills

Audit experience

Communication

Time management

Stakeholder management

Project management

Quality systems

Education

Degree in Science or equivalent

Postgraduate qualifications in Management or Quality Systems desirable

Rights to work in Australia

Job description

Australian Clinical Labs in Osborne Park, WA, is seeking a 12-month fixed-term, full-time Risk and Quality Manager to lead accreditation efforts and strengthen our quality systems across the WA pathology service.

The role focuses on maintaining NATA/ISO standards, leading internal audits, reporting KPIs, managing incidents and risk, and coordinating with senior staff and the CEO to ensure ongoing compliance and continuous improvement.