Quality & Compliance Lead — ISO, Audits & Improvements

Norwest Recruitment; Sydney; Sur place; AUD 102 000 - 138 000; Plein temps

Avantages offerts par ce poste

Onsite Parking

Résumé du poste

Quality & Compliance Manager in Western Sydney is a hands-on role responsible for maintaining the ISO QMS, audits, and compliance across our national network. You will partner with site leaders to implement practical processes, support WHS requirements, and drive continuous improvement across retail, service sites and corporate operations.

You bring 5–7+ years in QA/quality management, experience with internal audits and accreditation, and strong communication skills to influence across all

Qualifications

• 5–7+ years' experience in Quality Assurance, Quality Management or similar discipline.
• Experience conducting internal audits and managing accreditation.
• Strong understanding of Australian compliance and WHS requirements.
• Experience developing and maintaining policies, procedures and document control systems.
• Ability to translate standards and compliance requirements into practical processes.
• Strong communication and stakeholder management skills.
• A proactive, solutions-focused approach.
• The confidence to influence people at all levels, including operational and site-based teams.
• Excellent attention to detail and reporting skills.
• A current Australian driver's licence.

Responsabilités

• Own and maintain the organisation's ISO Quality Management System (QMS).
• Plan and conduct internal quality and compliance audits across sites nationally.
• Undertake regular site inspections and identify opportunities for improvement.
• Maintain audit documentation, corrective actions and compliance records.
• Lead root-cause analysis and ensure corrective and preventive actions are implemented.
• Work with site and operational leaders to embed practical quality and compliance processes.
• Develop and maintain document control, policies, procedures and version-control frameworks.
• Ensure local documentation is aligned with international standards and global requirements.
• Prepare regular quality and compliance reporting for senior leadership and international stakeholders.
• Support the ongoing development of WHS systems, processes and documentation.
• Develop and deliver staff training through the internal online training platform.
• Liaise with external auditors and regulatory bodies as required.
• Lead and drive the head office WHS committee.

Connaissances

Quality Assurance

Internal Audits

Compliance

Document Control

Policy Development

Stakeholder Management

Communication

Problem Solving

Influence

Attention to Detail

Description du poste

Quality & Compliance Manager in Western Sydney is a hands-on role responsible for maintaining the ISO QMS, audits, and compliance across our national network. You will partner with site leaders to implement practical processes, support WHS requirements, and drive continuous improvement across retail, service sites and corporate operations.

You bring 5–7+ years in QA/quality management, experience with internal audits and accreditation, and strong communication skills to influence across all