National Credit Controller

Veolia | Australia & New Zealand; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career development

Learn SAP & Salesforce experience

Great culture

On-site parking

Work from home option

Job summary

Veolia ANZ is seeking an experienced Credit Controller to join our team at our national head office in Pyrmont. This 12-month fixed-term contract role focuses on debt management, cash collection, and improving recoveries across Australian debtors within the National Credit team.

You will report to the National Credit Supervisor and handle complex reconciliations, disputes, and KPI-driven performance. The role offers an option to work from home in addition to on-site duties.

Qualifications

• 1 year of experience in credit control or accounts receivable.
• Excel experience required.
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage debtor accounts with timely collections and maintain debts within policy.
• Communicate with customers and internal/external stakeholders to facilitate cash collections.
• Manage disputes with follow-up or escalation as appropriate.
• Produce accurate, timely reports to monitor accounts.
• Review and report results against KPIs with the Manager, and set targets.
• Reduce aged debt.

Skills

Credit control

Accounts receivable

Excel

Communication

Stakeholder management

Tools

SAP

Salesforce

Job description

Veolia ANZ is seeking an experienced Credit Controller to join our team in our national head office in Pyrmont. This opportunity is offered on a 12 month fixed term contract basis. Working in a close-knit, well experienced team, you will be reporting to the National Credit Supervisor and responsible for maintaining debtors within limits of the Company's policy. This would include ensuring protection of the company's investments, maximising cash flow, minimising losses and improving recoveries of Australian Debtors and improving collections in the National Credit team. The purpose of this role is to manage debtor accounts, which involves complex reconciliations, investigating and managing disputes.

What's on offer

• Career development opportunities
• Opportunity to learn our complex processes and use systems such as SAP and Salesforce
• Great company culture and collaborative team environment
• Nearby and on-site parking
• Option to work from home

What you'll be responsible for

• Managing debtor accounts, ensuring both the timely collection of outstanding amounts and the maintenance of outstanding debts at acceptable levels
• Proactive and reactive communications with customers, developing relationships with them, together with internal and external stakeholders to facilitate cash collections
• Managing disputes ensuring regular follow up or escalation as appropriate
• Producing accurate and timely reports to monitor accounts
• Reviewing and reporting on results against set and agreed KPIs with the Manager on a regular basis, discussing and recording clearly targets to actual performance
• Reducing of aged debt

What you'll need to be successful

• At least 1 years experience within credit control or accounts receivable
• Experience using Excel
• Excellent communication and stakeholder management skills

Why Veolia?

Veolia values employees and their health and wellbeing. All of our employees are entitled to:

• Employee share plan where employees have the opportunity to purchase discounted Veolia shares
• Employee Assistance Program (EAP) through Assure which covers mental health, nutrition, financial, legal, coaching and career transition support
• Bupa health insurance discount
• Career development including formal training
• You will also ha ve access to corporate discounts, as well as eligibility to volunteer at one of Veolia's partnered volunteer organisations
• The opportunity to work in a truly diverse and inclusive culture

We are a Circle Back Initiative Employer and commit to respond to every applicant

At Veolia we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Aboriginal and/or Torres Strait Islander peoples, Veterans, people with Disability, mature age and early careers, members of the LGBTI+ community, and people from all cultural backgrounds. We also encourage our Veterans to visit our Veterans at Veolia webpage. Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.

National Credit Controller • Sydney, NSW, AU