CX Data Consultant

Veolia Australia and New Zealand; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary package

Mental health programs

Paid parental leave

Mobile phone + laptop

Promotion opportunities

On-the-job coaching

Flexible working arrangements

Job summary

An environmental services company in Adelaide is seeking a CX Data Consultant to support Sales and Customer Experience functions. The role involves managing master data, handling amendments, and processing cancellations. Successful candidates will have strong Salesforce and SAP skills, attention to detail, and excellent communication abilities. This position offers a competitive salary and a collaborative work environment.

Qualifications

• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy required.
• Proficiency in Salesforce and SAP is essential.
• Excellent written and verbal communication skills.

Responsibilities

• Conduct data entry and input analytic data.
• Manage service agreements and cases via Salesforce and SAP.
• Ensure accurate and timely data entry and maintenance.
• Monitor and maintain master data quality.

Skills

Problem-solving ability

Teamwork

Salesforce proficiency

SAP proficiency

Attention to detail

Verbal communication

Written communication

Multitasking

Interpersonal skills

Tools

Salesforce

SAP

Job description

Overview

Join to apply for the CX Data Consultant role at Veolia Australia and New Zealand

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The Opportunity

The Opportunity Create positive change. Be a champion of Ecological Transformation. Join Veolia, a global leader with over 170 years of experience, operating in 40+ countries with 220,000 employees worldwide, including 6,500 staff across 300 sites in Australia and New Zealand. As part of our team, you\'ll contribute to crucial environmental solutions through our innovative Water, Waste, Energy and Industrial Services, helping protect the environment and address essential human needs for a sustainable future.

Join our dynamic team in Kilburn, SA as a Data Entry Consultant where you\'ll play a vital role in supporting our Sales and Customer Experience functions. This position offers an exciting opportunity to manage master data for new businesses, handle amendments, and process cancellations while providing exceptional customer service using cutting-edge systems like Salesforce and SAP.

Shift times are 8am-4pm OR 8:30am-4:30pm - on site location.

What\'s on offer

• Competitive salary package and benefits | Supportive and collaborative work environment | Onsite parking
• Mental health programs | Paid parental leave | Mobile phone + laptop
• Promotion opportunities | On-the-job coaching

What you\'ll be responsible for

• Data entry and inputting of analytic data
• Processing service agreements and managing cases via Salesforce and SAP
• Ensuring accurate and timely data entry and maintenance
• Monitoring and maintaining master data quality to meet company standards

What you\'ll need to be successful

• Be able to problem solve and work with a with a number of different stakeholder and cross functions teams
• Demonstrated ability to work within a team as well as independently
• Strong proficiency in Salesforce and SAP is essential
• Exceptional attention to detail and accuracy
• Outstanding written and verbal communication skills
• Demonstrated ability to multitask and prioritise in a fast-paced environment
• Great interpersonal skills and ability to engage positively with internal/external stakeholders

A Veolia Career

Veolia’s AlwaysSafe culture means that we care about the safety of people on our sites. We operate a zero tolerance drug and alcohol approach and shortlisted candidates must be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening. Shortlisted candidates must also be willing to undergo a National Police Clearance.

Why Veolia?

Benefits

At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:

• Generous paid parental leave and paid volunteer days
• Flexible and hybrid working arrangements
• Superannuation contributions on unpaid parental leave
• Fitness Passport and discounted health insurance
• Employee Assistance Program (Thrive) for you and your family
• Car allowances, novated leasing, and vehicle discounts
• Bonus and referral programs, plus employee share plan
• Ongoing professional development and clear career pathways

Join a team that values your wellbeing, growth, and contribution—while making a real impact on the environment and our communities.

Fairness, Diversity & Inclusion

Veolia is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a safe, supportive, and accessible environment. If you require adjustments to the recruitment process, please let us know so we can support you.

Discover more about our benefits, culture, and commitment to diversity at anz.veolia.com/careers.

We value your interest in our employment opportunities and commit to respond to all applications.

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business must disclose this information.