National Account Manager Retail | Melbourne or Sydney

Turosi Pty Ltd; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flare benefits

Novated leasing options

Job summary

Turosi Pty Ltd, a leading Australian poultry processor, seeks an experienced National Account Manager Retail to manage a portfolio of retail customer accounts from Melbourne or Sydney. You will drive profitable growth, coordinate JBPs and align with internal teams to meet customer needs and sales targets.

Reporting to the National Business Manager Retail, you will build strong customer relationships, deliver exceptional service and contribute to the continued growth of our retail business within

Qualifications

• Experience in Account Management or Key Account Management within FMCG, food manufacturing or retail.
• Strong relationship-building and customer management skills.
• Sound commercial awareness, margins and profitability understanding.
• Experience supporting customer negotiations, promotional activities and account planning.
• Good analytical, reporting and forecasting skills.

Responsibilities

• Manage and develop relationships with an allocated portfolio of retail customers.
• Support the development and delivery of Joint Business Plans (JBPs).
• Work towards agreed sales, volume and profitability targets.
• Coordinate customer meetings, business reviews and account planning activities.
• Assist with pricing discussions, promotional programs and trading agreements.
• Identify opportunities to grow existing accounts through product ranging, distribution and new product development.
• Support sales forecasting, demand planning and promotional activities.
• Monitor sales performance and provide regular reporting and insights.
• Work collaboratively with Supply Chain, Operations, Finance and Product Development to meet customer requirements.

Skills

Account Management

Relationship building

Forecasting

Negotiations

Communication

Stakeholder management

Team collaboration

Commercial awareness

Analytical thinking

Education

Tertiary qualifications in Business, Commerce, Marketing or related field

Job description

National Account Manager Retail | Melbourne or Sydney

Turosi Pty Ltd is a privately owned Company with facilities in Victoria, QLD and NSW, providing a full range of raw and cooked food solutions across a range of proteins to the retail and food service sectors. We are one of the largest poultry processors in Australia, supplying major brands across QSR/FCD, General Trade & Retail markets.

With a business that is vertically integrated, from breeding to processing to manufacturing, Turosi has over 1400 passionate employees in a business that is going through a significant growth phase.

We are seeking an experienced National Account Manager Retail to join our Commercial team, with the opportunity to be based in either Melbourne or Sydney.

Reporting to the National Business Manager Retail, you will be responsible for managing a portfolio of retail customer accounts, maintaining strong customer relationships and identifying opportunities for growth.

This is a hands-on account management role where you'll work closely with customers and internal teams to support sales performance, coordinate commercial activities and contribute to the continued growth of our retail business.

About the Role

This is a hands-on commercial role responsible for building customer relationships, driving profitable growth and delivering outstanding service across a portfolio of retail accounts.

Key responsibilities include:

• Manage and develop relationships with an allocated portfolio of retail customers.
• Support the development and delivery of Joint Business Plans (JBPs).
• Work towards agreed sales, volume and profitability targets.
• Coordinate customer meetings, business reviews and account planning activities.
• Assist with pricing discussions, promotional programs and trading agreements.
• Identify opportunities to grow existing accounts through product ranging, distribution and new product development.
• Support sales forecasting, demand planning and promotional activities.
• Monitor sales performance and provide regular reporting and insights.
• Work collaboratively with Supply Chain, Operations, Finance and Product Development to meet customer requirements.

About You

We're looking for someone who enjoys building customer relationships, understands the FMCG environment and brings a practical, commercially focused approach to account management.

Ideally, you will have:

• Experience in Account Management, Key Account Management or a similar sales role within FMCG, food manufacturing or retail.
• Strong relationship-building and customer management skills.
• Sound commercial awareness and an understanding of sales targets, margins and profitability.
• Experience supporting customer negotiations, promotional activities and account planning.
• Good analytical, reporting and forecasting skills.
• Strong communication, organisation and stakeholder management capabilities.
• The ability to work collaboratively across teams and manage competing priorities.
• Tertiary qualifications in Business, Commerce, Marketing or a related field will be highly regarded.

What's on Offer?

• Opportunity to manage established retail customer accounts and contribute to business growth.
• Be part of a supportive and experienced Commercial team.
• Opportunity to further develop your account management and commercial skills.
• Flexibility to be based in Melbourne or Sydney.
• Join a growing Australian food manufacturing business with a strong national presence.
• Access employee benefits, including Flare benefits and novated leasing options.