National Account Manager

Sharp and Carter; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Development opportunities

High performing team

Significant ownership

Job summary

Sharp and Carter is seeking a National Account Manager to own a major Coles portfolio, a roughly $250 million category where the business holds around 60% share. This role requires genuine commercial acumen, P&L ownership, and leadership of trade investment, promotions, ranging and demand forecasting within the Joint Business Plan and S&OP.

You will drive NPD from insight to ranging, and work cross‑functionally to align shopper insights with the customer relationship, a role that goes beyond a

Qualifications

• Proven national or key account management experience in grocery.
• Comfort owning P&L outcomes beyond sales targets.
• Entrepreneurial and curious in how you approach a category.
• Able to operate cross-functionally at pace; based in Sydney.

Responsibilities

• Own trade investment strategy, promotional architecture, ranging and demand forecasting.
• Lead input into Joint Business Plan and S&OP processes.
• Drive NPD from insight through to ranging.
• Unify shopper insight with customer relationship across functions.

Skills

KAM/NAM experience

P&L ownership

Cross-functional collaboration

Commercial acumen

Category management

Sydney-based

Job description

The Company

Join a leading Tier 1 FMCG manufacturer with a genuinely significant presence in the Australian grocery landscape. This business operates at scale, with deep category leadership and a commercial culture that expects and rewards real ownership.

The Role

This is a National Account Manager role owning a major portfolio on the Coles account, a category worth approximately $250 million, where this business holds around 60% share. This isn't a run-of-the-mill account management seat; it's a genuinely commercial, P&L-owning position on one of the largest and most strategically important accounts in Australian grocery.

You’ll take full ownership of trade investment strategy, promotional architecture, ranging, and demand forecasting, while leading commercial input into the Joint Business Plan and S&OP process. You’ll drive NPD from insight through to ranging, and work cross-functionally to unify shopper insight with the customer relationship, this is a role that goes well beyond a simple volume mandate.

About You

• Proven National Account Manager or Key Account Manager or National Account Executive experience with Grocery
• Genuine commercial acumen, comfortable owning P&L outcomes, not just sales targets
• Curious and entrepreneurial in how you approach a category
• Experience navigating a genuinely challenging category, with the self-awareness to talk honestly about what you've learned from setbacks
• Strong cross-functional collaborator, confident operating at the scale and pace this account demands
• Based in Sydney (essential)

What's on Offer

• The opportunity to own a genuinely significant piece of business within a Tier 1 FMCG organisation
• A commercially‑minded, high‑performing team environment
• Strong development opportunities