National Account Manager

Polished Brands; City of Melbourne; On-site; AUD 90,000 - 150,000; Full time

Job summary

Polished Brands is seeking a consumer-focused National Account Manager to lead relationships with major Australian retailers. You will manage a portfolio of national accounts, drive promotional activity and category growth, and partner with Marketing and Operations on new product launches and retailer programmes.

You will bring at least five years in account management, strong retailer partnership experience, and a data-driven approach to decision-making.

Qualifications

• Minimum five years' experience in National/Key account management.
• Proven track record building and growing retailer partnerships.
• Experience partnering with major retailers and driving category growth.

Responsibilities

• Own and grow relationships with key retail stakeholders across buying, promotions and advertising.
• Develop and execute promotional programs delivering commercial results.
• Manage trade spend while driving market share and profitability.
• Lead budgeting and forecasting across sales, scan data, and co-op values.
• Identify new sales and growth opportunities and develop strategic account plans.
• Coordinate successful new product launches and retailer-branded opportunities.
• Collaborate with Marketing and Operations on launches and cross-functional initiatives.

Skills

Key account management

Retail partnerships

Stakeholder management

Strategic thinking

Negotiation

Tools

IRI

Unify

Quantium

Job description

Join a dynamic and collaborative team and make a genuine impact across some of Australia’s leading retailers.

About us

Polished Brands is a leading Australian distributor and developer of products and brands across Household, Health & Beauty and Licensing. We partner with many of Australia’s largest retailers and pride ourselves on being nimble, agile and entrepreneurial, with a hands‑on approach and a strong focus on leadership by example.

Our culture is warm, supportive and collaborative, where people are empowered to take ownership, make decisions and contribute to the success of the business. This is an exciting opportunity to join a business in growth and play a key role in shaping the next stage of our retail success.

About the Role

As National Account Manager, you will play a key role in developing, growing and nurturing relationships with our major retail partners nationally.

You’ll take ownership of a portfolio of key retail accounts, which may include major retailers such as Woolworths, Coles, Priceline, Chemist Warehouse and BigW. You’ll also identify opportunities to grow our presence across other major retail channels.

Working across the FMCG Household and Health & Beauty categories, you will develop strategic account plans aligned to company growth targets, execute promotional activity, lead category review processes and play a key role in new product launches and retailer‑branded opportunities.

This is a hands‑on, commercially focused role suited to someone who enjoys building strong retailer partnerships, identifying opportunities and turning strategy into results.

About You

We are looking for an experienced, consumer‑centric National Account Manager who understands how to partner effectively with major retailers and has a genuine passion for building brands in market.

You will bring a hands‑on approach to stakeholder management, strong communication and influencing skills, and the ability to think strategically while staying close to the detail.

Your Accountabilities

Own and develop relationships with key retail stakeholders across buying, promotions and advertising.

Develop and execute effective promotional programs that deliver commercial results.

Manage trade spend while driving market share and profitability.

Own the budgeting and forecasting process across sales, scan sales and co‑op values.

Identify and develop new sales and growth opportunities.

Develop strategic account plans aligned to business objectives.

Lead the category review process and retailer presentations.

Work closely with Marketing and Operations to coordinate successful new product and new line launches.

Build strong cross‑functional relationships and contribute to broader business initiatives.

To succeed in this role, you will have:

Demonstrated experience as a National Account Manager, with Coles and/or Woolworths experience essential. Experience with Bunnings, Chemist Warehouse or Priceline will be highly regarded.

Minimum five years' experience in Account Management.

Experience using retailer portals and data systems, such as IRI, Unify or Quantium.

Strong commercial acumen, with the ability to turn data and insights into meaningful business decisions.

Strong project management skills and the ability to meet strict retailer deadlines.

Excellent communication, negotiation and influencing skills.

An energetic, proactive and solutions‑focused approach.

The ability to work autonomously while also thriving as part of a dynamic and collaborative team.

A calm and composed approach when faced with challenges, with strong problem‑solving skills.

A genuine passion for building brands, developing retailer partnerships and delivering results.

Why Join Polished Brands?

At Polished Brands, you’ll be part of a dynamic, collaborative and supportive team where your ideas and contribution matter. We offer a hands‑on environment where you can take ownership, work closely with experienced leaders and make a genuine impact across some of Australia's leading retailers.