Nail Technician and Receptionist

Trilogy Beauty Co; The Hills Shire Council; On-site; AUD 36,000 - 47,000; Part time

Job summary

Trilogy Beauty Co is a well-established salon in Norwest, NSW, seeking a Nail Technician and Receptionist for a part-time role. You will perform nail services such as manicures, pedicures, gel and extensions, while also handling front-desk tasks and appointment bookings to ensure a welcoming client experience.

The role requires qualification in nail technology, salon experience, strong customer service, and proficiency with salon software.

Qualifications

• Current or recently completed qualification in nail technology or professional nail technician certification.
• Experience as a nail technician in a salon environment.
• Proficient in gel, acrylics, natural nails and decorative techniques.
• Strong customer service and professional demeanour.
• Ability to use salon management software and booking systems.
• Organised with the ability to multitask.
• Knowledge of health and safety standards and salon hygiene protocols.
• Reliable with punctuality; part-time availability.

Responsibilities

• Providing high-quality nail services including manicures, pedicures, gel applications, extensions and nail art design to clients.
• Greeting clients warmly upon arrival and creating a welcoming atmosphere in the salon.
• Managing the reception desk, including answering telephone enquiries and responding to client requests promptly.
• Scheduling appointments efficiently using salon booking systems and managing the daily appointment calendar.
• Processing payments, handling cash and card transactions, and maintaining accurate financial records.
• Maintaining impeccable standards of hygiene and cleanliness in both the nail station and reception areas.
• Ensuring all tools and equipment are properly sterilised in accordance with health and safety regulations.
• Recommending nail care products and treatments to enhance client satisfaction and salon revenue.
• Building and maintaining positive client relationships to encourage repeat business and referrals.
• Collaborating with other team members to ensure smooth salon operations.

Skills

Nail tech

Customer service

Appointment booking

Time management

Education

Nail tech qualification

Tools

Salon software

Booking systems

Job description

Trilogy Beauty Co is seeking a talented Nail Technician and Receptionist to join our team on a part-time basis. This is a dual-function role that combines creative nail artistry with professional front-of-house customer service. Based in Norwest, NSW 2153, this position offers the opportunity to work in a dynamic salon environment whilst managing client relationships and administrative tasks. You will be essential to creating a welcoming experience for our clients whilst delivering exceptional nail services that keep them returning to us.

What you'll be doing

As a Nail Technician and Receptionist, your responsibilities will include:

Providing high-quality nail services including manicures, pedicures, gel applications, extensions and nail art design to clients

Greeting clients warmly upon arrival and creating a welcoming atmosphere in the salon

Managing the reception desk, including answering telephone enquiries and responding to client requests promptly

Scheduling appointments efficiently using salon booking systems and managing the daily appointment calendar

Processing payments, handling cash and card transactions, and maintaining accurate financial records

Maintaining impeccable standards of hygiene and cleanliness in both the nail station and reception areas

Ensuring all tools and equipment are properly sterilised in accordance with health and safety regulations

Recommending nail care products and treatments to enhance client satisfaction and salon revenue

Building and maintaining positive client relationships to encourage repeat business and referrals

Collaborating with other team members to ensure smooth salon operations

What we're looking for

To succeed in this role, you will need:

Current or recently completed qualification in nail technology or professional nail technician certification

Proven experience working as a nail technician in a salon environment

Proficiency in a range of nail services including gel, acrylics, natural nail care and decorative techniques

Strong customer service skills with a friendly, professional demeanour

Proficiency in salon management software and appointment booking systems

Strong organisational skills with the ability to manage multiple tasks simultaneously

Knowledge of health and safety standards and commitment to maintaining salon hygiene protocols

Reliability and punctuality with the flexibility to work part-time hours as required

Full time role can be offered pending performance

What we offer

Working at Trilogy Beauty Co provides you with:

A supportive and collaborative salon environment where creativity is valued

Flexible part-time working arrangements that suit your lifestyle

Opportunities for professional development and further training in nail techniques and salon practices

Access to high-quality products and tools to deliver excellent results for clients

A competitive hourly rate commensurate with experience and qualifications

Staff discounts on beauty products and services

The chance to build a loyal client base and develop your professional reputation

A welcoming workplace culture that prioritises team wellbeing

About us

Trilogy Beauty Co is a well-established salon located in Norwest, dedicated to delivering outstanding beauty and wellness services in a contemporary, inclusive environment. We specialise in nail care, treatments and artistic nail design, attracting a diverse clientele seeking professional expertise and a relaxing salon experience. Our mission is to enhance the confidence and wellbeing of our clients through quality beauty services delivered by passionate and skilled professionals. We pride ourselves on maintaining the highest standards of hygiene, customer care and professional conduct. Our team shares a commitment to creating a positive workplace culture where staff feel valued, supported and inspired to deliver exceptional results.