MV Technical Services Lead — Training, Testing & Support

Eaton Group; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Car allowance

On-site parking

Training programs

Diversity & inclusion

Job summary

Eaton in Rowville, Victoria, is seeking a Lead Technical Services Officer to deliver training, develop technical documentation and provide expert support across Eaton’s MV product range. This office-based role involves testing, commissioning, fault-finding and collaborating with customers and service teams, with occasional domestic and international travel.

You will bring a trade-qualified Electrician and/or Electrical Engineering qualification, MV/HV experience, strong documentation skills, and

Qualifications

• Trade-qualified Electrician and/or Electrical Engineering qualification.
• Strong experience with Medium Voltage (MV) electrical systems and equipment.
• High Voltage (HV) testing and commissioning experience.
• Sound knowledge of MV switchgear, transformers, protection and secondary systems.
• Experience in testing, fault finding and commissioning activities.
• Strong technical reporting and documentation skills.
• Ability to interpret electrical schematics and engineering drawings.
• Excellent communication, presentation and training skills.
• Strong problem-solving and customer relationship skills.
• Ability to work autonomously and lead technical outcomes across multiple projects.
• Electrical Contractor Licence (or willingness to obtain).
• Qualified Technical Person (QTP) accreditation (or willingness to obtain).
• Experience with Eaton Medium Voltage products desirable

Responsibilities

• Deliver technical training and competency development across Eaton’s Medium Voltage portfolio.
• Develop and maintain technical documentation, procedures and training resources.
• Provide expert technical support for testing, commissioning, maintenance and troubleshooting activities.
• Support fault finding and resolution of electrical, mechanical, protection and secondary systems.
• Participate in Factory Acceptance Tests (FATs), customer witness testing and technical reviews.
• Collaborate with customers, service teams and engineering stakeholders to deliver technical solutions.
• Mentor technicians and drive continuous improvement across training, documentation and service delivery.
• Travel domestically and internationally to support customer, training and project requirements.

Skills

MV electrical systems

HV testing

Schematic interpretation

Technical reporting

Training & presentation

Autonomous project lead

Electrical contractor license

QTP accreditation

Eaton MV products knowledge

Education

Trade-qualified Electrician

Electrical Engineering qualification

Job description

Eaton in Rowville, Victoria, is seeking a Lead Technical Services Officer to deliver training, develop technical documentation and provide expert support across Eaton’s MV product range. This office-based role involves testing, commissioning, fault-finding and collaborating with customers and service teams, with occasional domestic and international travel.

You will bring a trade-qualified Electrician and/or Electrical Engineering qualification, MV/HV experience, strong documentation skills, and