Music School General Manager (12-Month Maternity Cover)

RGIT Australia; Geehi; On-site; AUD 90,000 - 130,000; Full time

Job summary

School of Rock is seeking a General Manager for a 12-month maternity relief to lead a vibrant music education school. You will drive operations, profitability, and student enrolments while leading a high-performing team of instructional and admin staff.

Reporting to Franchise Owner, you will manage P&L, budgets, events, and customer service, ensuring safety and a welcoming environment for students and families in a busy community setting.

Qualifications

• 3+ years in management, sales, marketing or customer service.
• Experience managing a P&L or budget.
• Proven experience recruiting, leading and managing teams.
• Excellent written and verbal communication skills.
• Strong problem-solving ability.
• Ability to collaborate across diverse groups.
• High integrity, leadership and work ethic.
• Strong organisational skills and attention to detail.
• Experience working with children preferred.
• Passion for music and the arts.
• Entrepreneurial mindset with drive to grow a business.

Responsibilities

• Deliver an exceptional experience for students and parents, driving engagement and maximising student enrolment.
• Lead and support a team of instructional and administrative staff, fostering a collaborative and high-performing culture.
• Manage the school’s Profit & Loss (P&L), including budgeting, cost control, and financial analysis.
• Plan and execute high-quality events that build community and keep students engaged.
• Provide outstanding customer service, including billing, scheduling, and clear communication.
• Act as a brand ambassador within the local community, building relationships with businesses, schools, and organisations.
• Recruit, onboard, and train staff to ensure success in their roles.
• Promote diversity and inclusion, creating a welcoming environment for all.
• Monitor and deliver results across key educational and business KPIs.
• Oversee marketing, sales, and promotional activities to drive growth.
• Ensure a safe and compliant environment for students and staff, including adherence to all safety protocols.

Skills

Management experience

Sales experience

Marketing

Customer service

Communication skills

Leadership

Team building

Budget management

P&L experience

Recruitment

Job description

School of Rock is seeking a General Manager for a 12-month maternity relief to lead a vibrant music education school. You will drive operations, profitability, and student enrolments while leading a high-performing team of instructional and admin staff.

Reporting to Franchise Owner, you will manage P&L, budgets, events, and customer service, ensuring safety and a welcoming environment for students and families in a busy community setting.