General Manager: Music Education & Live Performance

Rock Music Education (Australia) Pty Ltd; Geehi; On-site; AUD 120,000 - 160,000; Full time

Job summary

School of Rock is seeking a General Manager to lead a vibrant after-school music school. You’ll oversee daily operations, enrolments and student experiences, blending education, business and live performance to create memorable shows. You don’t need to be a professional musician.

We value strong people leadership, customer service and commercial instincts. You’ll recruit and develop staff, build relationships with families and community partners, and drive growth while keeping the environment

Qualifications

• 3+ years’ experience in management, sales, marketing, or customer service.
• Experience managing a P&L or budget.
• Strong customer service focus.
• Proven experience recruiting, leading, and managing teams.
• Excellent written and verbal communication skills.
• Strong problem-solving ability.
• Ability to collaborate effectively across diverse groups.
• High level of integrity, leadership, and work ethic.
• Strong organisational skills and attention to detail.
• Experience working with children (preferred).
• Passion for music and the arts.
• Entrepreneurial mindset with a drive to grow a business.

Responsibilities

• Deliver an exceptional experience for students and parents, driving engagement and maximising student enrolment.
• Lead and support a team of instructional and administrative staff, fostering a collaborative and high-performing culture.
• Manage the school’s Profit & Loss (P&L), including budgeting, cost control, and financial analysis.
• Plan and execute high-quality events that build community and keep students engaged.
• Provide outstanding customer service, including billing, scheduling, and clear communication.
• Act as a brand ambassador within the local community, building relationships with businesses, schools, and organisations.
• Recruit, onboard, and train staff to ensure success in their roles.
• Promote diversity and inclusion, creating a welcoming environment for all.
• Monitor and deliver results across key educational and business KPIs.
• Oversee marketing, sales, and promotional activities to drive growth.
• Ensure a safe and compliant environment for students and staff, including adherence to all safety protocols.

Skills

Management

Sales & Marketing

Customer service

Team leadership

Communication

People leadership

Growth mindset

Organisational skills

Music/Arts passion

Budgeting

Job description

School of Rock is seeking a General Manager to lead a vibrant after-school music school. You’ll oversee daily operations, enrolments and student experiences, blending education, business and live performance to create memorable shows. You don’t need to be a professional musician.

We value strong people leadership, customer service and commercial instincts. You’ll recruit and develop staff, build relationships with families and community partners, and drive growth while keeping the environment