Multitrade Service Coordinator - Client Liaison & Scheduler

RGIT Australia; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Professional development

Inclusive work environment

SWAG discounts

Job summary

Ace Renovation Group is seeking a Service Coordinator to join our team at Essendon Fields, Victoria. You will manage client inquiries and coordinate maintenance tasks across multiple trades, ensuring timely delivery and high-quality service.

The role requires strong multitasking and relationship-building skills, with a focus on client satisfaction and efficient operations. Full-time permanent position with competitive salary.

Qualifications

• Proven experience in coordination, scheduling, or client service within maintenance facilities.
• Strong organisational skills with ability to multitask in a fast-paced environment.
• Excellent communication and relationship-building with clients, contractors and teams.

Responsibilities

• Respond to client inquiries and manage calls and emails efficiently.
• Coordinate daily schedules for service technicians across trades (electrical, plumbing, carpentry).
• Oversee preventative and reactive maintenance projects, ensuring timely, high-quality delivery.
• Maintain accurate data in internal systems, including work orders and client communications.
• Prepare reports, service records, and updates for stakeholders.

Skills

Coordination

Scheduling

Client service

MS Office

Service management software

Tools

MS Office

Service management software

Job description

Ace Renovation Group is seeking a Service Coordinator to join our team at Essendon Fields, Victoria. You will manage client inquiries and coordinate maintenance tasks across multiple trades, ensuring timely delivery and high-quality service.

The role requires strong multitasking and relationship-building skills, with a focus on client satisfaction and efficient operations. Full-time permanent position with competitive salary.