Multisite Operations Lead, Aboriginal Community Justice

Victorian Aboriginal Legal Service; City of Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Leave loading 17.5%

5 extra annual leave days

Salary packaging up to $15,900 via Max

Professional development opportunities

Inclusive workplace environment

Job summary

Victorian Aboriginal Legal Service (VALS) is seeking an experienced Operations Manager to lead the Aboriginal Community Justice Panel (ACJP) across Victoria. You will provide day-to-day operational leadership, support professional and volunteer sites, and ensure services are delivered in a culturally safe, consistent manner.

This role drives policy implementation, data reporting, financial oversight and continuous improvement of operational systems, enabling sustainable growth during

Qualifications

• Demonstrated experience managing operations across multi-site service environments.
• Strong people leadership capability, including supporting both paid and volunteer workforces.
• Experience developing and implementing operational policies, procedures and systems.
• Ability to lead workforce uplift and training initiatives in community or justice-based settings.
• Understanding culturally safe practice and Aboriginal community-controlled contexts.

Responsibilities

• Provide operational leadership and oversight across ACJP sites statewide.
• Coordinate planning, direction and evaluation of operations statewide.
• Ensure sites adhere to policies, procedures and guidelines.
• Oversee financial reporting, budgeting and compliance.
• Drive service model uplift and professionalisation across locations.

Skills

People leadership

Policy development

Culturally safe practice

Education

Relevant qualifications or experience in operations

Job description

Victorian Aboriginal Legal Service (VALS) is seeking an experienced Operations Manager to lead the Aboriginal Community Justice Panel (ACJP) across Victoria. You will provide day-to-day operational leadership, support professional and volunteer sites, and ensure services are delivered in a culturally safe, consistent manner.

This role drives policy implementation, data reporting, financial oversight and continuous improvement of operational systems, enabling sustainable growth during